Summary
Overview
Work History
Education
Skills
Photography
Timeline
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Mark MacDonald

Auckland,AUK

Summary

Results-focused Automotive Sales Consultant adept at selling vehicles of all types to customers from all backgrounds. Proficient in leveraging current market, customer and social media trends to capitalize on sales opportunities. Persuasive communicator and creative problem-solver.

Overview

5
5
years of professional experience

Work History

Mechanic

Prefix Automotive
01.2023 - Current
    • Replaced damaged, missing, or defective parts with new and refurbished components.
    • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
    • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
    • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
    • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
    • Disassembled defective parts to make proper repairs.

Bar Manager

Studio The Venue
04.2021 - 03.2023
    • Closed out cash register and prepared cashier report at close of business.
    • Maximized customer service by training staff, overseeing operations, and resolving issues.
    • Kept alcoholic beverages well-stocked and organized to meet expected demands.
    • Crafted special drink and cocktail menu items for seasonal offerings.
    • Improved customer service rankings by resolving issues quickly and accurately.
    • Strategised plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Sole Trader

ITech Auckland
06.2021 - 02.2022
  • Worked primarily with Apple products, servicing and repairing devices.
  • Dealt with customers face to face which taught customer relationship management and administration.
  • Learned how to balance customer satisfaction and profit in order to run a successful business.

Retail Sales Associate

Repco
03.2019 - 07.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

High School Diploma -

Avondale College
Auckland
11.2014

Skills

    • Vehicle Test Drives
    • Vehicle Inspections
    • Quality Assurance
    • Work Order Management
    • Demonstrating Vehicle Features
    • Upselling Strategies
      • Customer Relationship Management
      • Lead Follow up
      • Sales Conversion
      • Pre-Owned Vehicles
      • Vehicle Preparation
      • Used Cars Familiarity

Photography

My passion for photography and videography is a testament to my creativity and artistic talent. I have an eye for detail and am able to capture beautiful moments that others might miss

Timeline

Mechanic

Prefix Automotive
01.2023 - Current

Sole Trader

ITech Auckland
06.2021 - 02.2022

Bar Manager

Studio The Venue
04.2021 - 03.2023

Retail Sales Associate

Repco
03.2019 - 07.2020

High School Diploma -

Avondale College

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Mark MacDonald