Mark Moon
Whakatane,BOP
Summary
Dynamic professional with a clean driving record and extensive experience as a Fertiliser Driver at Edgecumbe Spreaders. Proven track record in optimizing delivery routes and enhancing customer satisfaction through exceptional service. Skilled in GPS navigation and safety protocols, consistently achieving on-time deliveries while fostering strong client relationships.
Overview
12
12
years of professional experience
Work History
Fertiliser Driver
Edgecumbe Spreaders
03.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
Boat Builder
Surtees Boats
05.2013 - 11.2020
- Ensured timely delivery of high-quality boats by diligently tracking progress against project timelines and adjusting workflows as needed.
- Optimized supply chain management by establishing relationships with reliable vendors and negotiating favorable pricing structures.
- Coordinated with sales teams to provide accurate estimates on lead times for prospective clients.
- Streamlined communication between departments, resulting in a more cohesive and efficient working environment.
- Increased boat production efficiency by implementing new construction techniques and optimizing workflow processes.
- Mentored junior boat builders in proper techniques, tools usage, and workplace safety procedures, promoting skill development across the team.
- Addressed client concerns and provided timely resolutions, resulting in repeat business and positive word-of-mouth referrals.
- Performed thorough quality checks on completed boats to ensure adherence to company standards and client expectations.
- Enhanced customer satisfaction through meticulous attention to detail in boat design, assembly, and finishing work.
- Maintained clean, organized workspace for safe operation during daily tasks.
- Provided exceptional craftsmanship while maintaining a focus on time management and productivity goals.
- Ensured boats met safety regulations by diligently following industry standards throughout the building process.
- Contributed to a positive working atmosphere by maintaining professionalism and collaborating effectively with team members at all levels of expertise.
- Used welding equipment to fabricate, cut and bend metal components to be installed in ship.
Education
Didn't Do A Degree - Didn't Study Went To An Apprenticeship
KAWERAU College
Kawerau, BOP12.1978
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Vehicle inspection
- Safety management
- Vehicle inspections
- Traffic law observation
- Equipment operation
- Route determination
Timeline
Fertiliser Driver
Edgecumbe Spreaders
03.2021 - Current
Boat Builder
Surtees Boats
05.2013 - 11.2020
Didn't Do A Degree - Didn't Study Went To An Apprenticeship
KAWERAU College
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