Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Nanai-Vatau

Manurewa

Summary

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.


Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

18
18
years of professional experience

Work History

Support Worker

Kahui Tu Kaha
09.2023 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.

Warehouse Storeman

Intex Concepts Limited
09.2018 - 09.2023
  • Checked packages and merchandise for damage and notified vendors.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Assembled pallets and crates for secure transportation of materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Maintained clean, orderly work environment free of hazards.

Church Missionary

YWAM
12.2013 - 09.2018
  • Supervised youth in residential and community-based programs to minimize risks and offer support.
  • Facilitated youth development and leadership programs for young people from diverse backgrounds.
  • Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
  • Facilitated worship services, encouraging participation from congregation.
  • Assisted with organizing religious activities and services.
  • Prepared and distributed religious materials.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Presented mission-related topics at conferences to raise awareness and build networks.
  • Collaborated with parents, teachers and professionals to drive youth program outcomes.
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Organized group activities and outings for youth and led weekly Bible study meetings.
  • Transported and escorted program participants to and from activities and on field trips.

Fast Food Crew Trainer

Wendys Restaurant
09.2007 - 10.2013
  • Developed job-specific competencies and performance standards.
  • Designed and delivered web-based, self-directed learning materials.
  • Created and oversaw staff training programs for operations.
  • Provided coaching and mentoring to employees.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Took orders, prepared meals, and collected payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Cooked and prepared foods and monitored food production according to quality and sanitation standards.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Became familiar with products to answer questions and make suggestions.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.

Education

High School Diploma -

Mount Roskill Grammar
Mount Roskill, NZ

Skills

  • Youth Guidance
  • Group Activities
  • Crating Shipments
  • Shipment Verification
  • Product Availability
  • Team Goals
  • Youth Ministry
  • Customer Needs Assessments
  • Safe Food Handling Practices
  • Personal Grooming Standards

Timeline

Support Worker

Kahui Tu Kaha
09.2023 - Current

Warehouse Storeman

Intex Concepts Limited
09.2018 - 09.2023

Church Missionary

YWAM
12.2013 - 09.2018

Fast Food Crew Trainer

Wendys Restaurant
09.2007 - 10.2013

High School Diploma -

Mount Roskill Grammar

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Mark Nanai-Vatau