Mark Sangster
Hokitika
Summary
Professional with strong background in coaching, equipped to drive team success and foster individual growth. Skilled in strategic planning, performance analysis, and motivational techniques. Known for flexibility, reliability, and unwavering focus on achieving results through collaboration and adaptability. Proficient in developing tailored training programs, building rapport, and enhancing team dynamics.
Overview
24
24
years of professional experience
Work History
Taxi/Coach Owner
Hokitika Coaches Ltd
12.2010 - Current
- Developed and implemented operational processes to enhance efficiency across all business functions.
- Managed financial planning, budgeting, and forecasting to support sustainable growth initiatives.
- Cultivated client relationships, ensuring high levels of customer satisfaction and repeat business.
- Led staff training programs to improve team performance and foster a collaborative work environment.
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Resolved customer service issues with timely and professional resolutions.
Transportation Manager /Truck Driver
Fluidex Transport
01.2004 - 11.2010
- Oversaw transportation operations, ensuring timely and efficient delivery of goods.
- Managed compliance and HS&E including training
- Led a team of drivers, providing training and performance evaluations.
- Resolved customer inquiries related to shipping and delivery issues promptly.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
Truck Driver/Operator
Frews Transport
01.2002 - 01.2004
- Operated heavy-duty trucks to transport goods across designated routes Line-haul Rangiora to Nelson return
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed delivery schedules, optimizing routes for timely arrivals at destinations.
- Maintained accurate logs of hours worked, mileage, and fuel consumption for reporting purposes.
Education
High School Diploma -
Mairehau High
Christchurch, NZ01-1979
Timeline
Taxi/Coach Owner
Hokitika Coaches Ltd
12.2010 - Current
Transportation Manager /Truck Driver
Fluidex Transport
01.2004 - 11.2010
Truck Driver/Operator
Frews Transport
01.2002 - 01.2004
High School Diploma -
Mairehau High