Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mark Simanu

Auckland,AUK

Summary

Dedicated Corrections Officer with strong conflict resolution and emergency response skills. Proven ability to de-escalate tense situations and maintain safety within the workplace.

Hardworking, reliable, and adaptable to a team setting, I enjoy good team morale and using my skills to help me grow into any role. I speak fluent Samoan and enjoy being hands-on with my work, looking to learn, further my skills, and grow within a company.

Overview

9
9
years of professional experience

Work History

Corrections Officer

Serco
Manurewa, Auckland
07.2023 - 01.2026
  • Monitored inmate behavior to maintain safety and security within facility.
  • Cultural awareness and respect for diversity
  • Responded to incidents and emergencies following established protocols and procedures.
  • Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
  • Detected potential threats and quickly defused conflicts.
  • Engaged with inmates to promote rehabilitation through positive interactions and communication.
  • Responded quickly and appropriately to emergency situations that may arise within the facility.
  • Assisted in the transport of inmates between facilities and court appearances.
  • Participated in training sessions on safety practices and emergency response techniques.

Truck Unloader / Drivers Assistant

Move Logistics
Papakura, Auckland
03.2017 - 06.2023
  • Assisted in training new staff on unloading procedures.
  • Unloaded freight from trucks, containers, and railcars with a forklift or pallet jack.
  • Collaborated with team members to ensure timely unloading operations.
  • Maintained a clean and safe work environment in compliance with safety standards.
  • Manual handling and safe lifting techniques
  • Time management under tight delivery schedule

Education

High School Diploma -

Manurewa High School
Manurewa, NZ
10-2016

Skills

  • Conflict resolution
  • Emergency response
  • Cultural Awareness
  • De-escalation techniques
  • Risk assessment
  • Team collaboration
  • Able to work under pressure
  • First aid and CPR certified
  • effective communication
  • Control and Restraint Training
  • Fire safety training
  • positive communication
  • time management
  • conflict resolution

Languages

Samoan
Full Professional

References

  • Steve Saxton - Manager, Move Logistics

      Phone - 021 180 3239

                    

  • Jason Fa’asavalu - Manager , Serco

      Phone - 022 502 3161

Timeline

Corrections Officer

Serco
07.2023 - 01.2026

Truck Unloader / Drivers Assistant

Move Logistics
03.2017 - 06.2023

High School Diploma -

Manurewa High School
Mark Simanu