Mark Sprott
Fire Alarm Technician
Wellington,20 Pingau Street, Paekakariki
Summary
I am a conscientious and reliable person who is passionate about my community and being an active member in it. I enjoy interacting with the public and I am accustomed to dealing with people from varied walks of life in a variety of circumstances. I enjoy working in a busy working environment where the challenges are regular and stimulating. I have experience working within large organisations in a range of levels. I have a can to attitude and am driven to getting the job done.
Overview
20
20
years of professional experience
1
1
Language
Work History
Fire Alarm Inspector
Johnson Controls
01.2021 - Current
- Responded to maintenance calls and troubleshot devices.
- Fully installed fire alarms and various security devices.
- Read and understood product manuals and blueprints.
- Tested all newly installed fire alarms.
- Assisted over 80 businesses, healthcare and educational facilities by writing and maintaining fire safety and evacuation plans
Board member
Aotearoa Trust
11.2016 - Current
- Reading and voting on governance decision papers
- Strategic planning
- Budget forecasting and setting of yearly budgets
- Member of commercial property investment team
- Member of education scholarship committee
- Attend one board meeting every three months and one Annual General Meeting per year.
Volunteer Firefighter
Fire and Emergency New Zealand
05.2014 - Current
- Respond to emergency calls via paging system at weekends and rostered nights
- Trained to high level of health and safety standards
- Work and train with other emergency services
- Delivering fire safety programs to local Tawa schools and the general public
- Ability to work in high pressure environments
- Member of the Tawa Fire Station Fire Combat Challenge Team.
Fire and Emergency Dispatcher
Fire and Emergency New Zealand
9 2019 - 01.2020
- Be the interface between the public and Fire and Emergency New Zealand allocate resources to incidents and stay in radio contact with the teams responding to the incident as it progresses support incident ground operations by providing information and allocation of additional resources where required monitor the status of our re appliances and ensure there are enough resources available to response to further emergencies collect operational information from the incident to provide a basis for performance reporting such as response times
- Alert other services such as Police and Ambulance to the incident as required
Police Communicator
New Zealand Police
11.2018 - 09.2019
- Taking and managing incoming emergency calls from the New Zealand public
- Taking calls for historical criminal events and writing up the reports for these events
- These reports form the beginning of an investigation.
Student
Enspiral Dev Academy
03.2018 - 05.2018
- Server side rendering using templating engines Data base construction based on customers needs and use Creating and testing web API's Client side JavaScript frameworks Experience in different roles within a development team (Product Owner, Scrum Master, Lead Developer).
Business Administration and Customer Relations
Modernisation Projects Ltd (Family Business)
04.2011 - 12.2017
- Completing end of month reconciliation in Xero
- Customer invoicing
- Accounts payable
- Business budgeting, forecasting and cash flow management
- End of year financial reporting
- Manage customer relations
- Management of business assets.
Business Analyst
Accident Compensation Corporation
06.2008 - 06.2011
- Built relationships with a diverse range of customers to resolve their issues following legislated rules and processes
- Reviewed claims that had been overpaid regarding collectability of outstanding debt
- Reviewed and made recommendations on ministerial complaints regarding outstanding claimant debt
- Responsible for analysing customer debt recovery processes across the corporation, maximising return levels
- Business improvement projects regarding claimant payments and overpayments
- Responsible for relationship and contracts with internal and external suppliers (debt collection agencies)
- Responsible for weekly and monthly reporting of customer debt levels to Unit managers.
Property Manager
Proactive Property Management (Family Business)
06.2008 - 04.2011
- Tenant relations
- Tenant selection
- Rent reviews
- Property inspections
- Property viewings.
Assistant Manager
Briscoes New Zealand Ltd
06.2004 - 03.2010
- Staff management and rostering for 30 staff
- Provided staff with sales and customer service training
- Managing store sales figures and targets
- Stock inventory management and store promotions management
- Responsible for overall client and customer relations on a day to day basis
- Store presentation.
Skills
- Xero trained
- Excellent attention to detail
- Excellent customer service
- Excellent problem solving skills
- Community Patrol experience
- Process improvement
- Customer Relations
- Product Ownership
Community
- Tawa College 2nd 11 hockey team - 2022
- North City junior cricket coach - 2018 - 2020
- Tawa community patrol member from 2012 - 2015 including operations committee member
Projects
Embracing Blue, Owner and project manager, Mental health website for New Zealanders, http://embracingblue.herokuapp.com/#/
Timeline
Fire Alarm Inspector
Johnson Controls
01.2021 - Current
Police Communicator
New Zealand Police
11.2018 - 09.2019
Student
Enspiral Dev Academy
03.2018 - 05.2018
Board member
Aotearoa Trust
11.2016 - Current
Volunteer Firefighter
Fire and Emergency New Zealand
05.2014 - Current
Business Administration and Customer Relations
Modernisation Projects Ltd (Family Business)
04.2011 - 12.2017
Business Analyst
Accident Compensation Corporation
06.2008 - 06.2011
Property Manager
Proactive Property Management (Family Business)
06.2008 - 04.2011
Assistant Manager
Briscoes New Zealand Ltd
06.2004 - 03.2010
Fire and Emergency Dispatcher
Fire and Emergency New Zealand
9 2019 - 01.2020
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