Mark Stephens
Christchurch,Casebrook
Summary
Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized, dependable, and successful at managing multiple projects with a positive attitude and a high degree of accuracy.
Detail-oriented team player with strong organizational skills willing to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
HOD Paint Department
Mitre10 Mega Hornby
05.2023 - Current
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Trained newly hired sales team in upselling techniques.
Retail Team Member
Mitre10 Mega Hornby
02.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Traffic Controller
Wilsons Traffic Management
Christchurch
07.2022 - 02.2023
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Maintained clear visibility and legibility of directional and regulatory signs with regular inspections and repairs.
Learning Support Coordinator
Motueka South School
Motueka
01.2021 - 03.2022
- Coordinated special education services through frequent principal collaboration and consultation.
- Organized and allocated resources required to meet needs of students, whanau and teachers.
- Coordinated staff evaluations for special education personnel.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Contributed to district-level committees to support needs of students on IEPs.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Designed or used assessments to monitor student learning outcomes.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Identified issues, analyzed information and provided solutions to problems.
Classroom Teacher
Ministry Of Education
Nelson And Auckland
01.1997 - 01.2021
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Graded and evaluated student assignments, papers, and course work.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Collaborated with parents, administrators and counsellors to develop improvement plans for struggling students.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Developed and distributed study guides to reinforce lecture details and help students with test preparation.
- Advised and counselled students to help them develop skills and knowledge required to succeed.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Planned lessons, activities and trips to cover all required course material.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
Education
Diploma of Teaching -
Christchurch Teachers College
Christchurch, NZ1997
Bachelor of Teaching And Learning - Education
University of Canterbury
Christchurch, NZ2003
Traffic Management
Hurford Traffic Management
Christchurch, NZ2022
Skills
- Classroom Oversight
- Instructional Strategies
- Lesson Plan Development
- Instructional Techniques
- Positive Reinforcement Strategies
- Instructional Leadership
- Teacher Observation
- Online Databases
- Classroom Management
- Academic Record Keeping
- Positive Interaction
- Team Teaching and Collaboration
- Client Satisfaction
- Small Group Leadership
- Customer Service Management
- Employee Motivation
- Store operations
- Goal Setting and Achievement
- Performance monitoring
- Product Sales
- Sales Leadership
- Professionalism
- Excellent Communication
- Time management abilities
Timeline
HOD Paint Department
Mitre10 Mega Hornby
05.2023 - Current
Retail Team Member
Mitre10 Mega Hornby
02.2023 - Current
Traffic Controller
Wilsons Traffic Management
07.2022 - 02.2023
Learning Support Coordinator
Motueka South School
01.2021 - 03.2022
Classroom Teacher
Ministry Of Education
01.1997 - 01.2021
Diploma of Teaching -
Christchurch Teachers College
Bachelor of Teaching And Learning - Education
University of Canterbury
Traffic Management
Hurford Traffic Management