Mark Cooper
Auckland,AUK
Summary
Experienced retailer with skills and abilities needed to succeed. Developed extensive customer service and sales skills in fast-paced retail environment, seeking to transition into new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in new role.
Overview
5
5
years of professional experience
Work History
Sales Assistant
The Warehouse
12.2016 - 04.2022
- Maintained and ran different sections in store
- Closing & opening of registers while adhering to store policies & procedures
- Assisted in training new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Assisted in Managing inventory levels to minimise stockouts and overstock situations, ensuring optimal product availability.
- Assisted managers in supervising daily store operations, ensuring smooth workflow and timely completion of tasks.
- Processed returns and exchanges with focus on customer satisfaction and store policy adherence.
- Learned duties for various positions and provided backup at key times.
- Surveillance cameras : Monitored customers for signs of security concerns and escalated issues to management.
Education
Game development
Toi Ohomai Institute Of Technology Waipa Campus
01.2015
Year13 -
Western Heights High School
01.2013
Skills
- A self-starter
- Communication
- Active Listener
- Flexible
- Problem solver
Reference :
Eden Anderson : Pervious Manager ( The Warehouse)
Ph: 021578224
Email: edenanderson2012@hotmail.com
Timeline
Sales Assistant
The Warehouse
12.2016 - 04.2022
Game development
Toi Ohomai Institute Of Technology Waipa Campus
Year13 -
Western Heights High School
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