Summary
Overview
Work History
Education
Skills
Timeline
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Mark Webster

Wellington

Summary

My name is Mark Webster, I have over 20 years experience within the electrical industry training apprentices. Firstly, qualify as an electrician in Scotland then teaching apprentices at UHI- Inverness and more recently being hired from Scotland to take over the teaching and running of the training centre in Wellington. In my time with ETCO I have moved from full time teaching to taking on more responsibility with the off job (theory) learning of 600+ learners in the region using my industry skill and knowledge and experiences to support the Lower North Island teaching team and learners.

Knowledgeable Team Leader in Learning with strong background in support management. Effectively led teams to enhance customer satisfaction and resolve technical issues swiftly. Demonstrated expertise in team leadership and problem-solving.

Overview

24
24
years of professional experience

Work History

Learning Support Manager

ETCO – The Electrical Training Company
04.2019 - Current
  • Development and design of electrical apprentice program and updating any learning and teaching materials to suit the national occupational standards.
  • Support the learning needs of apprentices and pre-trade students in the Lower North Island
  • Planning and implementation for LNI year plans, including apprentices and commercial courses
  • Support, and lead a team of 8 FT tutors and 25 PT tutors
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally.
  • Conducted regular performance reviews, providing constructive feedback and guidance for professional development.
  • Defined clear targets and objectives and communicated to other team members.
  • Verifying the assessing and reporting of students work to NZQA and comply with TEC legislation
  • Support field team with apprentice wellbeing and H&S incidents and retrain safety procedures where necessary
  • Monitored employee and customer interactions to assess quality of service.
  • Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.

Lecturer

UHI University of the Highlands & Islands- Inverness College
03.2007 - 01.2019
  • Development and design of electrical apprentice program
  • Support the learning needs of apprentices and pre-trade students in the Highlands & Islands
  • Joint team leader for the apprentice and pre-apprentice programs
  • Support colleagues with students’ wellbeing during their studies.
  • Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
  • Selected and designed lesson plans and curriculum to meet academic objectives.
  • Created and designed quizzes, tests and projects to assess student knowledge.
  • Utilized distance learning technology to instruct students remotely.
  • Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
  • Reviewed program materials and coordinated updates to keep department materials relevant and accurate.

Chargehand Electrician/ Electrician

Various companies in Scotland
01.2001 - 01.2019
  • Organization of workloads and safe working practices for 15-20 electricians and apprentices on mid to large domestic and commercial installations
  • Oversee the training of apprentices on sites.
  • Design and build small to mid-size domestic and commercial installations.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Performed routine and complex maintenance and repairs on various electrical equipment.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
  • Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
  • Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
  • Assisted in the design phase of various projects, providing input on optimal lighting layouts, power distribution plans, and equipment specifications.

Education

PDA Workplace Assessment - Using Direct and Indirect Methods – Level 8

UHI – Inverness Campus
01.2016

Bachelor of Arts - Tertiary Education with Teaching Qualification (Further Education)

Stirling University
01.2012

Licentiateship Award - Electrical Installation

City & Guilds
01.2012

Electrical apprenticeship - undefined

SJIB
01.2001

Skills

  • Able to work to a short deadline
  • Able to quickly prioritize workloads and delegate where necessary
  • I can work independently and as part of a larger team
  • Attention to detail
  • Problem-solving
  • Continuous improvement
  • Training and mentoring
  • Team development
  • Work Planning and Prioritization
  • Decisive Decision-making
  • Cross-functional collaboration
  • Industry expertise

Timeline

Learning Support Manager

ETCO – The Electrical Training Company
04.2019 - Current

Lecturer

UHI University of the Highlands & Islands- Inverness College
03.2007 - 01.2019

Chargehand Electrician/ Electrician

Various companies in Scotland
01.2001 - 01.2019

Licentiateship Award - Electrical Installation

City & Guilds

Electrical apprenticeship - undefined

SJIB

PDA Workplace Assessment - Using Direct and Indirect Methods – Level 8

UHI – Inverness Campus

Bachelor of Arts - Tertiary Education with Teaching Qualification (Further Education)

Stirling University

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