Mark Zohs
Summary
Empathetic individual with more than 20 years' working amongst some of New Zealand's leading companies from operations on the ground floor to my current position of Group Facilitator for AWF which is part of the Accordant Group. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Operations and National Training Facilitator
AWF
05.2023 - Current
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Maintained current knowledge of industry trends and best practices by attending professional development events, staying informed on new facilitation methods, and adapting them to the unique needs of clients.
- Developed customized training materials, enhancing participant comprehension and retention of key concepts.
Operations Manager
AWF
10.2006 - 05.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Real Estate Agent
Harcourt's Real Estate
05.2005 - 06.2006
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Operations Supervisor
Cryovac
02.1992 - 05.2005
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Education
No Degree - Certificate In Supervisory Management
New Zealand Institute of Management
Rotorua, NZ09.1997
Skills
- Strategic Planning
- Facilitation Techniques
- Staff Management
- Community Outreach
- Workshop coordination
- Business Administration
- Interviewing abilities
Photography, Tramping, Wood Working
I enjoy getting up early to catch a sunrise, and to capture the vibrant colours in the sky and reflections upon the lake. To tramp into some of New Zealand's beautiful locations that only a few will ever see, to enjoy the location and capture these on my camera. When not enjoying photography i like to tinker away in garage doing a variety of wood working projects, from cabinets, school desks, and shelving and storage devices for tools and repairs that need to be carried out.
Timeline
Operations and National Training Facilitator
AWF
05.2023 - Current
Operations Manager
AWF
10.2006 - 05.2023
Real Estate Agent
Harcourt's Real Estate
05.2005 - 06.2006
Operations Supervisor
Cryovac
02.1992 - 05.2005
No Degree - Certificate In Supervisory Management
New Zealand Institute of Management
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