Marlene Simon
Hāwera
Summary
Dynamic team player with proven success at McDonald's, recognized for exceptional customer service and effective communication skills. Expert in cash register operation and stock management, consistently ensuring a clean and organized workspace. Committed to fostering positive relationships and enhancing team performance, contributing to a welcoming atmosphere for all guests.
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Team Member
The Warehouse
Hāwera
05.2025 - Current
- Team player, became member of the month within the first 4months I started
- Making sure stock is correctly out when needed quickly but safely
- Time management/ customer service and support
- Provided friendly service to fellow staffs and customers
- And always making sure customers were happy with their items before leaving store.
- Followed safety protocols to maintain a clean and hazard-free workspace.
- Built and maintained working relationships with peers and upper management.
Team Member
Bp blue moon
Church street
03.2025 - 05.2026
- Collaborated with team members to fulfill order requests promptly.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Participated in team meetings to discuss strategies for improvement.
Crew Member
McDonald’s
Eagleby
02.2022 - 03.2023
- Prepared and served food items according to company standards.
- Maintained cleanliness and organization in dining and kitchen areas.
- Operated cash register and processed customer transactions efficiently.
- Engaged with customers to provide excellent service and address inquiries.
- Stocked supplies and restocked items as needed throughout shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Maintained an organized work area to ensure efficient operations.
Education
Fairfield College
Fairfield , HamiltonSkills
- Stock management
- Cash register operation
- Order processing
- Food safety protocols
- Team player
- Patience
- Positive attitude
- Communication skills
Timeline
Team Member
The Warehouse
05.2025 - Current
Team Member
Bp blue moon
03.2025 - 05.2026
Crew Member
McDonald’s
02.2022 - 03.2023
Fairfield College