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Marlon Bacsan
AUCKLAND,AUK
Summary
Dedicated Bus Driver recognized for exceptional safety compliance and customer service. Achieved passenger satisfaction through efficient route navigation and proactive vehicle inspections. Focused on maintaining a clean driving record while addressing passenger needs and fostering a safe environment for all riders.
Overview
3
3
years of professional experience
Work History
Bus Driver New Zealand
Kinetic company
2023.03 - Current
- Operated buses safely within designated routes and schedules.
- Conducted regular vehicle inspections to ensure safety and compliance.
- Assisted passengers with boarding, disembarking, and providing information.
- Verified that all passengers were seated before operating the bus.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Planned alternate routes by monitoring traffic conditions along routes.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Completed accident and incident reports accurately and legibly at end of scheduled shifts.
- Provided route, schedule and fare information to passengers.
- Collected fares, tickets and passes accurately.
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Facilitated smooth passenger loading and unloading at designated route stops.
- Complied with local traffic regulations and safety requirements for bus operation.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Addressed disruptions promptly to maintain a safe and comfortable environment for all passengers.
- Inspected vehicles and checked gas, oil and water levels prior to departure.
- Performed minor repairs on buses when necessary such as changing tires or jump-starting engines.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Responded promptly to passenger inquiries and resolved issues professionally.
- Collaborated with team members to improve overall service efficiency.
- Enforced company policies regarding safety and passenger conduct onboard.
- Communicated effectively with dispatch regarding route changes or delays.
Education
Certificate - Driving Mechanic
Tesda
Calape Bohol, Calape bohol 2004.06 - 2004.08
Sikatuna National High School
Sikatuna , Sikatuna Skills
- Defensive driving
- Vehicle inspection
- Safety compliance
- Emergency response
- Incident reporting
- Trip planning
- Route navigation
- Clean driving record
- Weather condition driving
- Passenger safety
- Passenger assistance
- Customer service
- Clear communication
- Customer communication
- Safe driving techniques
- Passenger assistance
Timeline
Bus Driver New Zealand
Kinetic company
2023.03 - Current
Certificate - Driving Mechanic
Tesda
2004.06 - 2004.08
Sikatuna National High School