Marlon Porras
Kamo, Whangarei,NTL
Summary
Dedicated to delivering and sustaining safe, personalized quality care for residents, focusing on helping each individual attain the highest level of well-being. Committed to collaborating closely with Registered Nurses to ensure effective implementation of care plans tailored to meet the unique needs of every resident. Passionate about fostering a supportive environment that promotes dignity and respect while actively engaging with residents to enhance overall quality of life. Proven ability to adapt to diverse situations, ensuring care remains compassionate and responsive at all times.
Overview
17
17
years of professional experience
Work History
Caregiver’s On-the-Job Training Program
Gregorio T. Lluch Memorial Hospital
Iligan City, Philippines
05.2024 - 05.2024
- Assisting patients with activities of daily living (ADLs) such as feeding, bathing, grooming, dressing, and toileting.
- Helping patients with mobility, including walking, transferring from bed to chair, and repositioning to prevent bedsores.
- Observing and promptly reporting changes in the patient’s condition, behavior, or vital signs to nurses/doctors.
- Assisting in transporting patients to evaluates, procedures, or therapy sessions within the hospital.
- Keeping the patient’s surroundings clean, safe, and organized.
- Ensuring infection control practices, such as hand hygiene and sanitization.
- Assisting with changing bed linens, maintaining a tidy environment, and preventing accidents (e.g., falls).
- Providing companionship and reassurance to reduce loneliness and stress.
- 80 Hours
Health Caregiver
Bishop Bienvenido S. Tudtud / Home for the Aged Foundation, Inc.
Iligan City, Philippines
04.2024 - 04.2024
- Assist residents with bathing, grooming, dressing, and toileting.
- Help with feeding, ensuring residents follow dietary plans.
- Providing mobility assistance (walking, using canes/walkers, transferring from bed to wheelchair).
- Support in maintaining personal hygiene and dignity.
- Monitor and report changes in vital signs, appetite, behavior, or physical condition to medical staff.
- Observe for signs of discomfort, illness, or emergencies and alert nurses immediately.
- Encourage participation in recreational, spiritual, and social activities.
- Keep resident areas clean, safe, and hazard-free.
- Treat residents with dignity, patience, and compassion.
- Respect residents’ cultural, religious, and personal preference.
- 40 Hours
Salesperson/Receptionist/Server
KASIBEYAZ RESTAURANT
Doha, Qatar
10.2022 - 09.2023
- Take and fill customer orders, preparing, portioning, and wrapping various pastries.
- Provide advice to customers regarding available products.
- Greet customers, make reservations, and seat patrons when tables are available.
- Hand out menus and explain menu items and specials.
- Manage customer complaints.
- Process customer payments.
Receptionist
ARAB JORDAN INVESTMENT BANK
Doha, Qatar
09.2021 - 09.2022
- Greeting customers with a smile and welcoming them into the bank.
- Listening patiently to queries and concerns and guiding them to the proper personnel.
- Managing basic or general queries at personnel level following bank’s policies and procedures.
- Answering email, phone calls, and transferring calls to the respective staff members.
- Managing courier, postal, and messages for the banking staff.
- Maintained adequate stock of office supplies and placed ordered as required.
- Performed some duties in the bank operation department like scanning, downloading, verifying, and checking the Cheques to the main branch of the bank.
Shift Leader Usher/Salesman/Food Attendant
La CIGALE HOTEL
Doha, Qatar
08.2007 - 04.2021
- Providing guests with quality service.
- Serves as an usher of 5-star gourmet shop of the hotel and the two specialty restaurants; assisting guests with specialty of food, gifts and souvenirs related requests.
- During hours of operations, assist in controlling the traffic flow of the coffee shop, including hosting and entertaining waiting guests and escorting guests to various specialties of food. Support daily operations including ordering and serving.
- Maintains a knowledgeable, professional image as a brand ambassador of all food and beverage offerings with a particular emphasis on the specialty menus, beverage, and service offerings.
- Performed any other job-related duties assigned by Manager.
- Performed as Salesman in any section of the shop in the absence of the staff.
Education
Bachelor of Science - Business Administration Major in Human Resource Management
Capitol University
05.2025
Caregiving NCII - undefined
Megamight Training Center Inc.
05.2024
Skills
- Competent a providing personal grooming service such as hair nails and oral cares
- Ability to follow instructions from the Nurse or Senior Staff
- Ability to get along with clients of different cultures and diverse socioeconomic backgrounds
- Demonstrate ability to encourage everyday activities in keeping with the client needs
- Able to assist patients at 24/7 including weekends and nights
Awards
Nominee for “Employee of the Year” 2013, Employee of the Month- September 2013, Employee of the Month- January 2018
Training
- “Customer Experience Edge” topic of Check Your Service Attitude Signature-Worldwide (Business and Training Solutions) 25 April 2018
- “SUPERLEAD” topic of Leadership Signature-Worldwide (Business and Training Solutions) 26-27 October 2019
Timeline
Caregiver’s On-the-Job Training Program
Gregorio T. Lluch Memorial Hospital
05.2024 - 05.2024
Health Caregiver
Bishop Bienvenido S. Tudtud / Home for the Aged Foundation, Inc.
04.2024 - 04.2024
Salesperson/Receptionist/Server
KASIBEYAZ RESTAURANT
10.2022 - 09.2023
Receptionist
ARAB JORDAN INVESTMENT BANK
09.2021 - 09.2022
Shift Leader Usher/Salesman/Food Attendant
La CIGALE HOTEL
08.2007 - 04.2021
Caregiving NCII - undefined
Megamight Training Center Inc.
Bachelor of Science - Business Administration Major in Human Resource Management
Capitol University