Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Marolene Basson

786 Chapel Road,Shamrock Park

Summary

Motivated and detail-oriented, I am eager to learn new things. I am a certified level 4 personal trainer and I am currently busy with my "Advance health and fitness coach level 5" course at NZIS. I love working with people and being a team player.

Overview

3
3
years of professional experience

Work History

Team leader/supervisor

Mountain Warehouse
05.2022 - 02.2023
  • I started working with mountain warehouse as just a normal sales assistant
  • Withing a month of working with the company i got promoted to Team leader/ supervisor
  • With this role i had to take on leadership and more responsibilities like opening and closing a big store by myself, running shifts, assigning staff tasks etc
  • Working at Mountain Warehouse i have leartn alot about the retail world for example, KPI, IPC (item per customer), ATV (average transaction value) and so much more
  • Inhave also been offered ASM (assistant manager) a few times at multiple Mountain Warehouse stores around Auckland, but couldn’t take in the role as a assistant manager as I am inly 18 and still have other important responsibilities and commitments.
  • Held weekly team meetings to inform team members on company news and updates.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Implemented employee recognition programs that boosted morale and increased retention rates within the team.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

front of house

Dominos Pizza
12.2019 - 02.2020
  • Whilst working at dominos i worked front of house which help me gain a lot of good customer service skills, dealing with customer complaints working with cash etc.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Provided professional services and support in a dynamic work environment.

Education

Personal Trainer Level 4 - Personal Trainer

New Zealand Institution of Sport
Auckland, NZ
11.2023

Level 3 NCEA -

Howick College
01.2021

Skills

  • Employee Evaluation
  • Evaluating Employee Work
  • Attention to Detail
  • People Management
  • Client Service
  • Team motivation
  • Goal Setting
  • Team Supervision
  • Problem-Solving

Personal Information

Name: Marolene Basson

Age: 19 

Timeline

Team leader/supervisor

Mountain Warehouse
05.2022 - 02.2023

front of house

Dominos Pizza
12.2019 - 02.2020

Personal Trainer Level 4 - Personal Trainer

New Zealand Institution of Sport

Level 3 NCEA -

Howick College

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Marolene Basson