Marta Romiti
Pistoia, Italy,PT
Overview
2
2
years of professional experience
Work History
Shop Assistant
Clothing Shop
Pistoia, IT
09.2023 - 02.2024
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed social media accounts.
Housekeeper
LoStudioB&B
Pistoia, IT
02.2023 - 02.2024
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Changed bed linens and collected soiled linens for cleaning.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Family Babysitter
Many Families
Pistoia, IT
12.2021 - 02.2024
- Managed schedules for multiple children, coordinating playdates, appointments, and extracurricular activities.
- Planned fun outings and educational activities to keep children entertained.
- Taught children to organize toys, wash hands, and share by leading by example.
- Supervised children on playground to help develop physical and social skills.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Communicated with parents regarding children's progress and development, raising any issues.
Cashier Assistant
Pistoia Blues Music Festival
Pistoia, IT
07.2023 - 07.2023
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked flexible schedule and extra shifts to meet business needs.
Tour Guide Assistant
Tamarillo Active Travel
Italy
05.2023 - 07.2023
- Established strong rapport with guests by maintaining a friendly demeanour throughout guided tours.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Streamlined communication between team members, leading to efficient coordination of daily operations.
- Demonstrated exceptional knowledge of local history, culture, and landmarks during tours, enhancing visitor experiences significantly.
Education
High School Diploma -
Liceo Scientifico Istituto Suore Mantellate
Pistoia, IT07.2023
Skills
- Adaptable and Flexible
- Organization
- Customer Service
- Customer Assistance
Languages
English
Professional Working
Italian
Native or Bilingual
Spanish
Elementary
Additional Information
- I've been studying saxophone for ten years at a professional level.
- I'm currently attending advance sailing courses at Centro Velico Caprera (Italy) International Sailing School.
Timeline
Shop Assistant
Clothing Shop
09.2023 - 02.2024
Cashier Assistant
Pistoia Blues Music Festival
07.2023 - 07.2023
Tour Guide Assistant
Tamarillo Active Travel
05.2023 - 07.2023
Housekeeper
LoStudioB&B
02.2023 - 02.2024
Family Babysitter
Many Families
12.2021 - 02.2024
High School Diploma -
Liceo Scientifico Istituto Suore Mantellate