Martha Hooper
Gisborne,GIS
Summary
Dynamic sales professional with a proven track record at Dollar Kings, excelling in relationship building and cash handling. Consistently exceeded sales targets by enhancing customer experiences and ensuring satisfaction. Adept at stock management and quality control, contributing to team success and operational efficiency. Committed to delivering exceptional service and driving results.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Dollar Kings
07.2021 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
QC Inspector
Coolstore Riversun
01.2020 - 11.2023
- Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Improved product quality by conducting thorough inspections and identifying nonconformances.
- Documented findings and generated reports with data and recommendations.
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Team leadership
- Store organization
- Computer proficiency and Microsoft office
- Exceeding customer expectations
Timeline
Sales Assistant
Dollar Kings
07.2021 - Current
QC Inspector
Coolstore Riversun
01.2020 - 11.2023
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