MARTIN MA
Hobsonville,Auckland
Summary
My current job sees me as a dynamic retail leader with a proven track record at Spark NZ, recognized for exceptional collaboration, and innovative problem-solving. Awarded for significant contributions to team success and customer satisfaction. I am also a highly motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Consumer Retail Lead
Spark NZ
07.2021 - Current
- Received Matomato Award for Greatest Contribution 2021 from Spark Channels Champions.
- Recognized for exceptional collaboration and contributions to team success.
- Demonstrated commitment to teamwork and innovation in project execution.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified coaching opportunities for individuals, and improved their work performance.
Assistant Store Manager
Spartk NZ
07.2016 - 06.2020
- Recognized as Emerging Retailer of Year 2019 by Spark Channels Champions.
- Awarded Whakamana Award for Value, emphasizing empowerment, in 2020.
- Achieved significant industry recognition through impactful retail strategies.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Communication Consultant
Spark NZ
07.2013 - 06.2016
- Ranked consistently among top 10 sales professionals on national leaderboard.
- Achieved outstanding sales results through strategic client engagement and relationship building.
Education
Bachelor - Computer Science
Auckland University of Technology
11.2012
Diploma - Hospitality Management
Auckland University of Technology
11.2006
Certificate - Business Computing
Auckland Institute of Study
11.2003
Skills
- Microsoft Office proficiency
- Visual merchandising expertise
- Time management
- Problem solving
- Bilingual communication
- Multi-tasking abilities
Hobbies and Interests
- Love all sorts of sports.
- Ice skating
- Skiing
- Swimming
- Especially basketball.
Accomplishments
- Spark Channels Champions – Matomato Award for Greatest Contribution 2021 (We Succeed Together)
- Spark Channels Champions – Whakamana Award for Value 2020 (We empower)
- Spark Channels Champions – Emerging Retailer of the Year 2019
References
References available upon request.
Timeline
Consumer Retail Lead
Spark NZ
07.2021 - Current
Assistant Store Manager
Spartk NZ
07.2016 - 06.2020
Communication Consultant
Spark NZ
07.2013 - 06.2016
Bachelor - Computer Science
Auckland University of Technology
Diploma - Hospitality Management
Auckland University of Technology
Certificate - Business Computing
Auckland Institute of Study
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