Martin Thomson
Waitakere City,AUK
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
11
11
years of professional experience
Work History
Assisstant Manager of Operations - Fisheries
Toby's Seafood Ltd
06.2013 - 10.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Grocery Stocker
PAK'nSAVE
06.2011 - 12.2012
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
Education
No Degree -
Rutherford College
Te Atatu, NZSkills
- Heavy Lifting
- Cleaning and sanitizing
- Workplace Safety
- Stock Rotation
- Pricing and Signage Updates
- Reliability and punctuality
- Task Delegation
- Time management skills
- Cash handling and management
- Customer Relations
- Managing Orders and Deliveries
Timeline
Assisstant Manager of Operations - Fisheries
Toby's Seafood Ltd
06.2013 - 10.2022
Grocery Stocker
PAK'nSAVE
06.2011 - 12.2012
No Degree -
Rutherford College
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