Collaborative team player, with a dedication to partnering with co-workers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in a dynamic, fast-paced setting. I am a strong leader and problem-solver dedicated to streamlining operations, increasing sales revenue and creating a healthy and positive work space. I utilize analytical independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Divisional Manager - Renewable Energy & PPP
Generator Rental Services
11.2023 - Current
Lead the renewable energy and pacific power projects division. Create market share in both sales and rentals for the GRS business, encompassing all of New Zealand and the Pacific Islands.
Motivate GRS sales staff to push the renewable products within various sectors NZ wide.
Reduced operational costs, identifying areas of inefficiency and implementing cost-saving measures by negotiating purchase rates, shipping rates and finding better suited product suppliers to align with our expected returns.
Expand market share with competitive analysis, identifying new business opportunities and potential clients.
Purchasing & maintaining stock levels for renewable energy sales and lease options for the wider GRS business. Issuing product recommendations to our managing director for approval for purchase.
Supplier contract management - Foster and create supplier contracts allowing GRS to have exclusive access to premium products from world class suppliers.
Client contract management - Foster and create beneficial client supply contracts, to ensure GRS are the lead supplier for our services and products across various sectors.
Quality assurance - ensure all products purchased by GRS into the renewable energy program offers top quality components, supplier support and superior quality over competitor products.
Foster strong new & existing client relationships to ensure customer satisfaction and repeat business opportunities.
Solutions sales specialist: Create & find solutions to client problems, to create cost savings across various avenues for the client on a project basis.
Quote GRS renewable energy products, and large scale power projects.
Business Development Manager
Generator Rental Services
09.2020 - 11.2023
Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Managed accounts to retain existing relationships and grow share of business.
Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Generated new business with marketing initiatives and strategic plans.
Represented company and promoted products at conferences and industry events.
Managed the GRS LinkedIn page, whilst also managing the GRS promotional products for company marketing.
Negotiated and closed long-term agreements with new clients, creating beneficial contracts between client & supplier.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
Account Manager
Humes Pipeline Systems
11.2018 - 09.2020
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Negotiated pricing & contract terms with clients, securing favourable agreements for both parties.
Training for new account managers to the Humes business within the central NI region.
Sales Consultant - North Island East
Aggreko New Zealand
03.2017 - 11.2018
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon leasing Aggreko products.
Used consultative sales techniques to understand customer needs and recommend relevant products and services to aid in a solution to their problem.
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Responded to telephone and in-person requests for information.
Managed local CRM maintenance & Quoting processes for my client base (M3 & Salesforce)
Sales Representative
SAECOWilson
07.2015 - 03.2017
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Ensured efficiency of the internal branch team, by coordinating tasks individually with specific employees.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Managed customer accounts to secure customer satisfaction and repeat business.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Collaborated with cross-functional teams to identify and address customer needs.
Internal Sales
Clutch Industries
03.2014 - 05.2015
Provided exceptional customer service and addressing inquiries promptly.
Developed working relationships with clients & suppliers understand the NZ market more clearly.
Completed warranty claims and documentation for Repco, BNT, ADL & NAPA.
Cash Banking.
Debtor Collection.
Parts Identification.
Stock Take Co-Ordination.
Product Sales Co-Ordinator
SAECOWilson
07.2012 - 03.2014
Assisting SW staff with gearbox & motor selections.
Direct point of contact for new gearbox builds for 23 branches NZ wide, managing the quoting process through to ordering & delivery from our supplier.
Created beneficial working relationships between SW & their NZ supplier for gearboxes.
Built and deepened long-term relationships with customers.
Customer service.
Stock take.
Banking processes.
Stock purchasing.
Bearing & power transmission sales.
Engineering consumables & Power tool sales.
Bearing & Power Transmission Identification.
SAP Experience.
Education
NCEA Level 1, NCEA Level 2 -
Tauranga Boys' College
Tauranga, NZ
Skills
Staff Training and Development
Sales management
Complex Problem-Solving
Strategic Planning
Project Management
Customer Relationship Management (CRM)
Product Management
Business Development
Contract Management
Operations Management
Accomplishments
Secured one of NZ's largest independent long term rental power plants, for an 11kV mining site. 6 MEGA-WATT for a lease period of 18 Months.
Secured and signed a exclusive supply agreement under contract with a large electricity network that had previously utilised a competitor for many years.
Developed & nurtured a new relationship with one of New Zealand's largest electricity networks, which has now turned into a 7 figure per year spend, eliminating spend with my biggest industry competitor.
Timeline
Divisional Manager - Renewable Energy & PPP
Generator Rental Services
11.2023 - Current
Business Development Manager
Generator Rental Services
09.2020 - 11.2023
Account Manager
Humes Pipeline Systems
11.2018 - 09.2020
Sales Consultant - North Island East
Aggreko New Zealand
03.2017 - 11.2018
Sales Representative
SAECOWilson
07.2015 - 03.2017
Internal Sales
Clutch Industries
03.2014 - 05.2015
Product Sales Co-Ordinator
SAECOWilson
07.2012 - 03.2014
Branch Sales
SAECOWilson
02.2011 - 06.2012
NCEA Level 1, NCEA Level 2 -
Tauranga Boys' College
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