Marvin Caliboso Rodrin

• Developed and implemented strategies to drive sales and increase profitability achieving 32.2% increase versus 2023 budget.
• Manage the supermarket's budget, including monitoring expenses and minimizing waste for 2023 at 0.6%.
• Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Hire, train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
• Monitor and analyse sales and customer data to identify trends and opportunities for improvement
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
• Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.

Delicatessen/ Meat/Seafood

• Responsible for ordering sufficient stocks and controlling allowable shrinkage.
• Ensuring sales target is achieve every month.
• Analyzing assortment for high end customers and meeting their standard.
• Ensures quality control for all fresh products.
• Prompted feedback to buyers for orders and customers concerns.
• Ensures promotional items are carried and available the whole duration.

• Ensures the achievement of the sales target of the different departments in the selling floor (Food, Non-Food & Fresh )
• Ensures proper display of rented spaces. Recommends to Merchandise Support Services Department possible rental of display areas.
• Ensures proper implementation of promotional activities of all the departments.
• Ensures accuracy of cycle count/ semi-annual & annual inventory and all related inventory activities in the store
• Ensures security measures and control procedures in the selling floor at all times to avoid loses and other related incidents.
• Ensures all selling personnel undergo proper orientation and training prior to deployment in the selling floor.
• Prepares the following reports: Shelf Service Level (SSL) report on top 500 SKU, Summary of customer feedback and complaints, Department Sales Analysis based on Business Review and selected DC suppliers.

Non-Food category

• October 2, 2008-January 2, 2010
• Opening/Set-up team and pioneer of Tagaytay, Gen. Trias and Nuvali Branch
• Initiated category relay-out and display for Non-food and Fresh
• Responsible in preparing Business Review and Analysis, making strategic plans to increase sales.
• Overall in charge of the store in the absence of the Store Manager.
• Responsible for stock monitoring and forecasting of order and maintaining shrinkage and bad order.
• Ensures 100% quality control at all times.
• Promotes impressive visual merchandising/cross merchandising that creates big impact on monthly programs.
• Implements department promotional activity and evaluates monthly sales impact to category.
• Ensures 100% CSL (customer service level) on selling floor.
• Achieve sales target every month through constant feedback of customers demand with buyers.
• Ensures proper display of merchandise based on IGA standards.
• Gathered, Analyze and developed customer service initiatives to address customer feedback and concerns.
• Improved manpower and people management productivity by weekly meeting.
• Implemented Planned Maintenance and Building Maintenance Schedule.

• Responsible in coordinating to all suppliers the customer bulk order to ensure availability before the day of delivery.
• Provides excellent customer service to create potential bulk buyer.
• Prompted feedback and coordination with suppliers regarding status of deliveries.
• Properly supervised, ensures training and effectively motivates all selling personnel.
• Responsible in coordinating to all store concessionaires (promotional activities, ordering and liquidation of sales)
• Responsible in telemarketing all promotional items and direct importation with high margins.

Team leader

Food Category (Food, Wine and Liquor, Bakery)

• February 01, 2006-September 03, 2007

Fresh category

• Produce and Fresh Category

November 05, 2005-January 21, 2006

• Supervised the different categories.
• Checking of inventory folders and ensures their accuracy, completeness in time for regular booking.
• Ensures completeness and maintenance of stocks display.
• Weekly formulation of marketing programs to increase category margin.
• Present monthly business review with buyers.
• Recommended new operating procedures to increase the efficiency and accuracy of different category.
• Directly responsible in the implementation of promotional activities