Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mary Corcoran

Tauranga

Summary

I am a resourceful administration person known for excellent account management and time management skills. Expert in Xero use and ledger verification with great customer service skills. I pride myself to be a meticulous and an enterprising worker dedicated to excellence. I am also a well-qualified Logistics Manager, proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. I have thrived in my most recent roles with these skills, doing both logistics coordinating and accounts management at the same time efficiently and well, and hope to be able to bring those skills to your workplace and continue learning.

Overview

8
8
years of professional experience

Work History

Accounts Administrator

KB Distributors Ltd
06.2021 - Current
  • Monitored daily tracking of open opportunities and compliance items.
  • Set up new business accounts on internal systems and processed corporate actions and other adjustments.
  • Invested, liquidated and disbursed funds at direction of Account Manager.
  • Encouraged networking and collaboration across functions and businesses.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Input financial data and produced reports using Xero.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Maintained relationships with vendors and managed invoices for Xero.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Monitored 11-employee team while handling day-to-day accounting processes and financial accuracy.

Logistics Coordinator

KB Distributors Ltd
06.2021 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Generated documentation and information required for customer shipments.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Maintained department procedures manual detailing processing requirements for each individual account.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
  • Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.

Administrative Manager

KB Distributors Ltd
Waiheke Island
06.2021 - Current
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Organized and detail-oriented with a strong work ethic.
  • Delivered services to customer locations within specific timeframes.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Retail Manager

Countdown Supermarket
05.2020 - 05.2021
  • Exhibited excellent people skills during interaction with employees and customers.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained and developed new employees for ease of transition into team.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Retail Assistant

Countdown
02.2015 - 05.2020
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Approached browsing customers to initiate conversations to determine buying preferences.

Education

Bachelor of Arts - Psychology And Criminology

University of Auckland
Auckland, NZ
05.2020

Skills

  • Accounts Administration
  • Customer Service Management
  • Assessment Software
  • Accounts Payable and Receivable
  • Proactive and Self-Motivated
  • Prolific Xero Accounting Software Knowledge
  • Office Management

References

Keith Burney - Director of KB Distributors Ltd

0273072757

Timeline

Accounts Administrator

KB Distributors Ltd
06.2021 - Current

Logistics Coordinator

KB Distributors Ltd
06.2021 - Current

Administrative Manager

KB Distributors Ltd
06.2021 - Current

Retail Manager

Countdown Supermarket
05.2020 - 05.2021

Retail Assistant

Countdown
02.2015 - 05.2020

Bachelor of Arts - Psychology And Criminology

University of Auckland

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Mary Corcoran