Mary Mafi
Auckland,New Zealand
Summary
Results-oriented Project Officer with extensive experience in document control, release management, and software testing within technology sector. Proven expertise in problem-solving, project management, and stakeholder collaboration, contributing to major initiatives such as Intelligent Congestion Management Program (ICMP), WestConnex New M5, and Regional Rail Project. Committed to delivering high-quality solutions that enhance community safety and customer experience in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Acting Release Manager and Change Management (Higher Duties)
Transport for NSW
01.2024 - 01.2025
- Enhanced project alignment by managing dependencies across diverse teams effectively.
- Mitigated deployment risks through strategic planning and proactive issue resolution.
- Facilitated key meetings ensuring stakeholder alignment before final project approval.
- Secured agreement from all parties for successful Go/No-Go decision-making.
- Oversaw final approvals, ensuring successful execution of end-to-end releases.
Release Coordinator and Tester
Transport for NSW
01.2023 - 01.2025
- Streamlined software and hardware updates to ensure end-to-end process efficiency.
- Facilitated effective communication with Technical Review Board, adhering to governance guidelines.
- Represented standards in Change Advisory Board meetings, following governance protocols.
- Updated risk calendar weekly, providing P1 and P2 release insights to leadership.
- Led test development and execution, ensuring robust monitoring and reporting processes.
- Conducted Post Verification Testing for functional and data release accuracy.
Senior Project Coordinator (Higher Duties)
Transport for NSW
01.2022 - 01.2023
- Provided essential details for R3 activities, enhancing I&P resource collaboration.
- Scheduled reports with P6 Professional, optimizing program schedule efficiency.
- Organized steering committee meetings, ensuring accurate minutes and governance updates.
- Collaborated with stakeholders, extending contract memos for fixed-term and labor hires.
- Streamlined onboarding by organizing laptops, IDs, and welcome packs for new hires.
- Maintained RACI matrix, ensuring accountability and current contact information.
- Assisted senior management with audits, preparing reports and coordinating stakeholder availability.
Project Officer
Transport for NSW
01.2021 - 01.2023
- Enhanced operational efficiency by delivering comprehensive program and support services.
- Maintained communication with stakeholders, providing project updates and management approvals.
- Coordinated service transitions, monitoring processes through all lifecycle stages effectively.
- Ensured compliance with government policies, procedures, and relevant regulations for projects.
- Developed project artefacts and frameworks to support new services and technologies.
- Managed onboarding and offboarding processes for new and existing employees.
Document Controller
Transport for NSW
01.2020 - 01.2021
- Ensured timely management reporting by collating and analyzing critical data.
- Supported stakeholders and vendors by resolving TeamBinder and document queries.
- Facilitated weekly meetings to track approvals and overdue documentation sign-offs.
- Maintained comprehensive registers for documentation and stakeholder communications.
- Streamlined approval processes by outlining pending and overdue artifacts for review.
Project Document Controller
CPB Contractors
01.2019 - 01.2019
- Streamlined project operations by supporting directors and implementing effective procedures.
- Ensured high-quality documentation standards while tracking engineering deliverables efficiently.
- Prepared and uploaded drawings and reports, facilitating collaboration with design teams.
- Processed subcontractor payment schedules, enhancing financial workflows and compliance.
- Coordinated with commercial teams to manage subcontractor payments from variations.
Project Administrator and Assistant Contact Administrator
CPB Contractors
01.2017 - 01.2019
- Enhanced cost control by analyzing spend, accruals, and reporting processes.
- Ensured timely project payments through thorough invoice reconciliation and accrual review.
- Streamlined purchasing by managing end-to-end order requests and supplier communications.
- Coordinated project timelines and milestones, supporting effective team meeting logistics.
- Maintained accurate project deliverables through regular updates and effective team collaboration.
Education
Certified Associate in Asset Management -
Asset Management Council
01.2022
Building and Commercial Contract and Administration, Building and Construction fundamentals
Master Builders
01.2019
Business Computer and Science
Manukau Institute of Technology
01.2005
Skills
- Business Analyst
- Project coordination
- Effective communication
- Critical thinking
- Time management
- Leadership
- Adaptability
- Document management
- Leading teams
- Strategic deployment planning
- Quality management practices
- Time management expertise
- Developing relationships
- Managing schedules
- Deployment strategies
- Quality control standards
Accomplishments
- Collaborated with team of 12 in the development of Customer, Strategy and Operations.
- Documented and resolved software which led to successful end to end releases.
- Resolved product issue through consumer testing, user acceptance and post verification testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Implementing Agile/DevOps by reducing release cycle times with accuracy and efficiency.
APPLICATIONS
- TransPortal Coordination and SHIMS
- PEGA
- ROL/OPLINC(Road occupancy licence)
- Confluence
- Jira
- SNOW(ServiceNow)
- Azure
- Spatial (ArcGIS)
- Microsoft Office
- MS Word
- MS Excel
- MS PowerPoint
- MS One Note
- MS Teams
- MS Outlook
- MS Publisher
- MS Access
- Power BI
- P6
- TeamBinder
- SharePoint
- Data Room
- Incite/Bluebeam Studio
- ROVER
- SAP
- JD Edwards
- Oracle
- Meridian
- Kronos
Languages
English
Native or Bilingual
Timeline
Acting Release Manager and Change Management (Higher Duties)
Transport for NSW
01.2024 - 01.2025
Release Coordinator and Tester
Transport for NSW
01.2023 - 01.2025
Senior Project Coordinator (Higher Duties)
Transport for NSW
01.2022 - 01.2023
Project Officer
Transport for NSW
01.2021 - 01.2023
Document Controller
Transport for NSW
01.2020 - 01.2021
Project Document Controller
CPB Contractors
01.2019 - 01.2019
Project Administrator and Assistant Contact Administrator
CPB Contractors
01.2017 - 01.2019
Building and Commercial Contract and Administration, Building and Construction fundamentals
Master Builders
Business Computer and Science
Manukau Institute of Technology
Certified Associate in Asset Management -
Asset Management Council