Mary Mitchell

Kitchen Cafe Assistant

Spotless Catering

12.2006 - 10.2023

Enhanced customer satisfaction by providing timely and accurate order processing.
Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
Collaborated with team members to streamline beverage preparation, reducing wait times for customers.
Assisted in menu development, incorporating seasonal ingredients for a fresh dining experience.
Optimized inventory management by conducting regular stock checks and updating ordering systems accordingly.
Supported daily operations by performing cash handling responsibilities accurately and efficiently.
Promoted a positive work environment through clear communication and teamwork among staff members.
Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
Contributed to the success of promotional events by assisting in event planning and execution.
Demonstrated adaptability by cross-training in various roles within the cafe to ensure seamless coverage during absences or busy periods.
Streamlined order-taking process with proficient use of point-of-sale systems, ensuring accuracy and speed in transactions.
Reduced waste through careful monitoring of perishable items and adjusting orders as needed to minimize spoilage.
Assisted management with scheduling tasks, balancing employee availability with anticipated staffing needs effectively.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Monitored food temperatures to comply with safety regulations.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Addressed and resolved customer service issues to establish trust and increase satisfaction.