Mary Wilson-Perkins
Halswell,Canterbury
Overview
18
18
years of professional experience
Work History
Business Consultant
New Zealand Couriers
Avonhead, Christchurch
02.2019 - Current
- Analyzed client needs to recommend customized logistics solutions.
- Developed strategies that enhanced supply chain efficiency and minimized costs.
- Collaborated with cross-functional teams to elevate customer service and streamline delivery processes.
Business Manager
Gary Cockram Hyundai
City, Christchurch
04.2012 - 02.2019
- KEY COMPETENCIES
- Business Development - identify opportunities and develop and take action to pursue and achieve new business and provide customers with comprehensive information to assist a sales decision and follow-up with courtesy calls to establish a strong relationship.
- Customer Relations and Service - proactively develop relationships gaining trust and respect and listen to customers carefully to ascertain their needs in order to meet their requirements; interact in a courteous and responsive manner and give high priority to customer satisfaction maintaining strict confidentiality in all aspects of the role.
Business Manager
Miles Continental Ltd
City, Christchurch
03.2008 - 02.2012
- Finance Sales - Motivated by attaining and securing new business and achieving total customer satisfaction; meeting and exceeding targets consistently; achieve and maintain established customer contact appointments on a daily basis.
- Communication - negotiate with customers to attain a win/win situation and establish effective rapport with customers both face to face and via telephone; put customers at ease by tailoring communication approach to suit different personalities and styles.
- Organisation - plan and structure work sessions maximise effectiveness, use effective time management skills to complete duties within set timeframes.
- Decision Making - make routine and complex decisions using sound problem solving techniques and showing good attention to detail.
Skills
- Career achievements as Business Manager Roles
Exceeded full-year company targets
Constantly seek to gain new business
Negotiated end of lease deal with customers to purchase vehicles which resulted in a considerable profit to the company
Gained sense of achievement from closing deals through effective negotiation techniques
Retained certain customers regardless of where their vehicles were purchased
Developed a sound portfolio for the finance customer which provides recurring income to the company
Consistently reached quarterly targets which also provided bonus money for the company
Worked with the Sales Manager and Senior Management to ensure that profit opportunities were maintained
Establish and maintain systems so that 100% turnover from sales staff is achieved
Sell products according to company and finance company policies and guidelines
Maximize profit on every contract processed and achieve industry standards profit potential on contracts
Affiliations
Tennis Competitively, Music, Reading, Family and Friends, Love my Cavoodle.
Timeline
Business Consultant
New Zealand Couriers
02.2019 - Current
Business Manager
Gary Cockram Hyundai
04.2012 - 02.2019
Business Manager
Miles Continental Ltd
03.2008 - 02.2012