Maryann Melton

• Improved animal health by administering medications and vaccinations as per veterinarian''s instructions.
• Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
• Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
• Assisted with successful adoption events, matching animals with suitable forever homes.
• Collaborated with veterinarians to provide comprehensive medical care for animals under treatment or rehabilitation programs.
• Contributed to positive public relations efforts by answering inquiries about available animals and providing excellent customer service during visits to the facility.
• Assessed incoming animals'' behavior and health status to determine appropriate placement within the facility or referral to specialized services when necessary.
• Supported animal surgeries by preparing animals, maintaining surgical equipment, and monitoring animal condition after surgery.
• Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
• Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
• Worked on the reception desk, answering phones, welcoming clients and the public assisting with enquiries. Updating intakes and booking in appointments. Also following up with overdue accounts.

• Improved storeroom efficiency by implementing an effective inventory management system.
• Increased accuracy in inventory tracking by conducting regular audits and reconciliations.
• Reduced stock discrepancies through thorough analysis and resolution of inventory issues.
• Enhanced workplace safety by maintaining a clean, organized, and hazard-free storeroom environment.
• Received incoming merchandise and stored in correct stock locations.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Loaded and unloaded trucks/vehicles using a forklift, managing traffic in and out of storeroom to ensure safety compliance were met.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.
• Proved successful working within tight deadlines and a fast-paced environment.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Worked flexible hours across night, weekend and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.
• Meeting KPIs, sales, wage and stock loss budgets.
• Cultivated interpersonal skills by building positive relationships with others.

• Documented inspection results by completing logs.
• Approved incoming materials by confirming specifications and taking measurement tests.
• Inspected incoming products for adherence to labeling laws and company quality standards.
• Instructed vendors or contractors on quality guidelines, safety procedures, testing procedures and ways to eliminate deficiencies.
• Recorded and organized test data for report generation and analysis.

• Planned attractive produce displays, using color and texture to enhance.
• Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
• Coached and mentored new team members.
• Selected items for specials and marked down items to reduce losses.
• Maintained produce area and kept produce storage area clean and sanitary.
• Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
• Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
• Maintained produce display, and prep and storage areas in clean and orderly condition.
• Purchased produce following guidelines of marketing plan.
• Assisted customers with produce questions.

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• Handled a number of calls per day to address customer inquiries and concerns.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Conducted research, gathered information from multiple sources and presented results.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Monitored company inventory to keep stock levels and databases updated.
• Resolved problems, improved operations and provided exceptional service.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Improved operations through consistent hard work and dedication.
• Maintained excellent attendance record, consistently arriving to work on time.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Ran large teams, day team, night team and also Perishables department up to 40 people each store.
• Developed and maintained courteous and effective working relationships.
• Was the duty manager running the store when Store Manager was absent.

• Worked flexible hours; night, weekend, and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Used Microsoft Word and other software tools to create documents and other communications.
• Oversaw daily operations to ensure high levels of productivity.
• Participated in team-building activities to enhance working relationships.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Maintained excellent attendance record, consistently arriving to work on time.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Exceeded goals through effective task prioritization and great work ethic.
• Improved operations through consistent hard work and dedication.
• Managed team of approx 20 employees, overseeing hiring, training, and professional growth of employees.

• Created plans and communicated deadlines to ensure projects were completed on time.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Resolved problems, improved operations and provided exceptional service.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Worked flexible hours; night, weekend, and holiday shifts.
• Exceeded goals through effective task prioritization and great work ethic.

• Provided detailed information to customers about available seafood products and self-service items.
• Prepared and placed seafood cuts and products in display counter to appeal to customers.
• Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
• Wrapped, weighed, labeled and priced cuts of seafood.
• Managed daily work schedules for seafood staff.
• Created clean and inviting appearance for fresh seafood cases to encourage sales.
• Improved staff morale and reduced employee turnover.
• Encouraged departmental employees to present positive, exemplary image to customers.
• Conducted forecasting to determine possible changes and issues for supply chain business.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Supervised staff of 10 personnel by implementing company policies, protocols, work rules and disciplinary action.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Directed training and retraining of employees to boost performance and enhance business results.
• Communicated best practices among on-site and external personnel to align efforts and goals.
• Defined clear targets and objectives and communicated to other team members.

• Managed team of 120 employees, overseeing hiring, training, and professional growth of employees.
• Served customers and followed outlined steps of service.
• Exceeded goals through effective task prioritization and great work ethic.
• Increased customer satisfaction by resolving issues.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Used Microsoft Word and other software tools to create documents and other communications.
• Created plans and communicated deadlines to ensure projects were completed on time.

• Collaborated with managers and human resources in building talented teams dedicated to customer satisfaction.
• Checked workers and recorded performance for presentation to shift leaders.
• Managed theft prevention with focus on minimizing product losses.
• Supervised multi-cultural teams of 110 members, enforcing compliance with operational policies and procedures.
• Built positive relationships with customers to increase repeat business.
• Quickly and accurately counted drawers at start and end of each shift.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Monitored areas for security issues and safety hazards.

• Helped customers complete purchases, locate items and join reward programs.
• Operated and closed out drawers with high accuracy to maintain balanced registers.
• Reviewed and resolved differences between accounting information and cash drawer.
• Taught associates to operate cash registers and back up team members during busy periods.
• Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
• Answered questions about store policies and addressed customer concerns.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Collected and authorized payments of guests.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.