MARYANN TUAO

• Mental Health Triage Service for Tamariki (5- 17yrs), Mental Health Needs Assessments.
• Established rapport with patients from diverse backgrounds through empathic listening and culturally sensitive communication practices.
• Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating interventions as needed.
• Collaborated with multidisciplinary teams to ensure comprehensive care for patients with mental health disorders.
• Determined patient risk by utilizing subjective and objective data obtained through patient interaction.
• Advocated for patients'' rights and autonomy in treatment decisions while maintaining a therapeutic alliance that fosters trust and open communication.
• Streamlined documentation processes by maintaining accurate electronic records of patient interactions, assessments, and interventions.
• Observed and documented patient factors such as diets, physical activity levels, and behaviours to understand conditions and effectively modify treatment plans.

• Primary Health Care, GP Services including Women's Health Checks, Diabetic Reviews, B4School Checks with Tamariki, phlebotomy, Iron infusions, Vaccinations, IV treatment.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Educated family members and caregivers on patient care instructions.
• Managed patients recovering from medical or surgical procedures.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.

• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

The Doctors Medical Centre
Practice Nurse

Oct 2021 - Present (1 year 2 months)

● Educated client, family members and answered questions about health condition, gather and explain GP reviewed laboratory reports, prognosis and treatment.

● Administered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns. ● Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.

● Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, pharmacists and social workers, Allied Health Services.

● Manage Clinic medical stocktakes and ordering supplies, resources.

● Manage Nursing roster

● Attend Nurse Lead virtual meetings and Professional Training to maintain scope of practice, ensure the nursing staff update with their scope of practice too.

● Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

● Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.

• Led nurse team in delivery of mobile COVID19 Vaccination clinic in Bay Of Plenty, resulting in positive outcomes.
• Proved successful accreditation of COVID-19 Cold Chain policy and procedures.
• Used coordination and planning skills to achieve best practices at different off site venues.
• Oversaw daily operations to ensure high levels of service, stock inventory and health & Safety.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

• Educated client, family members and answered questions about health condition, gather and explain GP reviewed laboratory reports, prognosis and treatment.
• Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
• Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
• Educated client, family members and answered questions about health condition,improve lifestyle choices to reduce chance of symptom reoccurrence.
• Deliver Women's Health Care including smear screening.
• Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, pharmacists and social workers, Allied Health Services.
• Strictly protected confidentiality of all information related to individual health care activities.
• Participate in Respiratory Clinic, proactive with policies from Ministry of Health with COVID-19 guidelines.

• Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, pharmacists and social workers, Allied Health Services.
• Maintained constant communication with physician, nursing team and other health providers, community services.
• Delegated tasks and provided leadership with practice, community nurses and support personnel.
• Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
• Deliver Women's Health Care including smear screening.
• Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
• Organized off-site Influenza Vaccination Drive Through Community Clinic 2020.
• Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, pharmacists and social workers, Allied Health Services.
• Educated patients and answered questions about respiratory and medical health condition, prognosis and treatment.
• Strictly protected confidentiality of all information related to individual health care activities.
• Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
• Evaluated clients self management plans on regular basis as to clients consent.
• Set up Respiratory Community Clinic compliance to COVID-19 Ministry of Health Guidelines.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.

• Managed satellite GP services clinic, included prepare room and sanitized equipment before minor surgical procedures, assist GPs during procedures with medical equipment.
• Spearheaded and implemented standardized processes to control supply and inventory management.
• Vaccinated Children and adults to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
• Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
• Documented vitals and medical histories in patient charts when assessing patients and communicated client information to GP's and other nurses for care continuity.
• Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
• Educated client, family members and answered questions about health condition, gather and explain GP reviewed laboratory reports, prognosis and treatment.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Recorded vital signs, monitored changes and communicated to physicians immediately with walk in clinics.
• Assessed client's to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
• Proactive with Professional Development and maintain best practices within nursing scope of practices.

• Waikato.
• Vaccinated children, adults to protect individuals from measles, HPV, tetanus, whooping cough, pneumonia, influenza and other illnesses of concern.
• Vaccinated travel vaccinations recommended by GP with clients consent and immunization policies.
• Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
• Documented vitals and medical histories in clients charts when assessing clients and communicated client information to GP's in walk in clinics, Phone Nurse Triage and minor surgical procedures.
• Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
• Educated client, family members and answered questions about health condition,improve lifestyle choices to reduce chance of symptom reoccurrence.
• Explain GP reviewed laboratory reports, prognosis and treatment to clients and family members.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• B4 School Checks and enter data into computer system with consent.
• Proactive with Professional Development and maintain best practices.
• Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
• Liaison with Hospice Community team with clients consent.
• Documented nursing services provided and uploaded to comprehensive computer systems for health records and billing.
• Accurately recorded all interactions during emergency cases with documenting vitals and history, ACC documentation and interventions applied with medical team.
• Maintained constant communication with physician and other members of care team.