Maryanne Sola

• Serve within church activities, services or events that are being held.
• Participation in organizing youth focused activities.
• Serving as a Eucharistic Minister within church services.

• Embodied company mission and values through honesty, integrity resulting in high-quality performance.
• Provide key information to supervisors regarding customer issues or complaints.
• Used proven techniques to increase sales to promote for our campaigns.
• Build and maintain a strong sense of trust between customers through follow-up communication and proactive engagement.
• Resolved customer inquiries, complaints, and issues providing insightful solutions.

• Followed agency policy and procedures in administering care to residents .
• Maintained case notes to document resident progress and condition.
• Promoted independence to help residents accomplish basic daily living skills.
• Implemented personalized cognitive stimulation activities, promoting mental acuity and engagement.
• Maintained clean and organized living spaces to provide patients with comfortable environments.
• Worked under RN supervision to support resident care plans.

• Demonstrated exceptional customer service skills, working as a team to warmly greet and assist customers with their orders or concerns in a fast-paced environment.
• Addressed and resolved customer concerns quickly, working with management to fix complex issues.
• Entered orders and processed payments using till system.
• Took food and beverage orders with high level of accuracy.
• Upheld high sanitation and safety standards while delivering and serving food.

References available on request.