Summary
Overview
Work History
Education
Skills
Affiliations
Reference
Timeline
Generic

Matavai Mckelvey

Blenheim,Whitney

Summary

Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands.

Overview

2
2
years of professional experience

Work History

Picker Packer

Farmers Warehouse
01.2022 - 04.2023
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Worked fast to meet assigned daily picking quotas.
  • Verified proper labelling and identification on all orders before shipment.
  • Sorted and organized items in designated areas for easy access.

Food Process and Customer Service

Subway
01.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card and check transactions to complete customer purchases.

Customer Service and Online Order

Health Care
01.2021 - 02.2022
  • Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
  • Assisted clients with product questions to facilitate online ordering process.
  • Answered live online chats to give quick answers and solve problems faster.
  • Developed and maintained knowledge of evolving products and services to accurately answer questions and make recommendations based on customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Palauli Sisifo College
Samoa
12.2017

Skills

  • Occupational Health and Safety
  • Safety Best Practices
  • Shipment Support
  • Overhead Cranes
  • Team Goals
  • Process Materials
  • Checking Paperwork
  • Inventory Records
  • Customer Needs Assessments
  • Customer Satisfaction

Affiliations

Tuaoi Youth Member for AOGCOS Church

Member of the Measina Dance Group

Member of the Samoan Community Blenheim

Reference

Lina Fay Tenari 

Phone: (021) 065 7541

Healthcare 


Sina Atiifale 

Phone: (021)0877 8641

Character/Church 


Herema Luafalealo Taupau

Phone: (021) 247 8244

Youth Coordinator

Timeline

Picker Packer

Farmers Warehouse
01.2022 - 04.2023

Food Process and Customer Service

Subway
01.2022 - 08.2022

Customer Service and Online Order

Health Care
01.2021 - 02.2022

High School Diploma -

Palauli Sisifo College

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Matavai Mckelvey