Summary
Overview
Work History
Education
Skills
I enjoy been outdoors and active with my family listening to music.
Timeline
Generic
Matekino Wallace

Matekino Wallace

Huntly

Summary

Customer-savvy. Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Baker

Countdown
04.2022 - Current
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Online Manager

Countdown
08.2019 - 04.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.

Customer Service Superviso

Countdown Supermarket
10.2016 - 08.2019
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Promoted positive work environment through open communication channels, fostering team collaboration and high morale.

Landscape and Ground Maintenance

JT Lawn Service
12.2015 - 10.2016
  • Improved landscape design by planting flowers, trees, and shrubs according to client preferences and site conditions.
  • Preserved property safety by removing hazardous tree limbs, leaves, and other debris from walkways and driveways.
  • Refreshed planting areas by removing old mulch, weeds, and debris before adding fresh materials for improved soil health and plant growth.
  • Operated heavy machinery such as tractors, mowers, and blowers safely and effectively to complete large-scale projects in timely manner.
  • Increased client satisfaction with timely completion of routine grounds maintenance tasks such as edging, trimming, and mulching.

Mcdonalds, Crew Member

Mcdonalds
02.2010 - 10.2015
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Became familiar with products to answer questions and make suggestions.

Education

No Degree -

Te Kauwhata College
Te Kauwhata, NZ
11.2015

Call Centre

NZMA
Hamilton, Central
03.2016 - 10.2016

Skills

  • Team Player
  • Customer Service
  • Active listener
  • Food safety and sanitation
  • Reliability and punctuality
  • Product Knowledge
  • Problem-Solving
  • Honest and Dependable
  • Adaptable and Flexible
  • Cash handling and management

I enjoy been outdoors and active with my family listening to music.

Im a mum to a very interesting 12 yr old boy, a mum to 2 very spoilt dogs, and a wife to an amazing husband. My little family is everything to me.

Timeline

Baker

Countdown
04.2022 - Current

Online Manager

Countdown
08.2019 - 04.2022

Customer Service Superviso

Countdown Supermarket
10.2016 - 08.2019

Call Centre

NZMA
03.2016 - 10.2016

Landscape and Ground Maintenance

JT Lawn Service
12.2015 - 10.2016

Mcdonalds, Crew Member

Mcdonalds
02.2010 - 10.2015

No Degree -

Te Kauwhata College

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Matekino Wallace