Matekitawhiti Chase

• Name: Matekitawhiti Chase
• Address: 650 Great South Road, Greenlane
• Position Held, Length of Service: 4 years (current employment)

Tasks include

• Identified issues, analyzed information and provided solutions to problems implementing cultural approaches and responses.
• Demonstrate respect, friendliness and willingness to advise and guide kaimahi and tangata whai i te ora that is culturally appropriate when and wherever needed.
• Led projects and analyzed data to identify opportunities for improvement to enhance the wellbeing of tangata whai i te ora Maori utilising kaupapa Maori reo, tikanga and kawa.
• Developed and maintained courteous and effective working relationships.

• Work weekly Tuesday afternoons teaching Te Pokaitahi Reo Maori to staff within Kahui Tu Kaha.
• Teaching Te Reo Maori Levels 101 to Level 301
• Conduct 3 monthly Aromatawai to gauge confidence of akonga.
• Participate in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Managed on-site evaluations, internal audits and customer surveys.

• Chaired shareholder meetings, disseminating information and fielded questions.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Provided recommendations on board of directors on group's effectiveness, actions and future plans.
• Contributed to values, goals and strategic vision of organization.

• Support Lecturer on Maori Theology to main Lecturer.
• Lecture on Maori Tikanga and Kawa in contrast to Christianity.
• Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
• Presentating on Maori Theology to student classrooms using PowerPoint and Google Classroom technology.
• Inspired discussions through presentation of thought-provoking material, preparing students for rigors of Te Ao Maori.

• Developed and maintained courteous and effective working relationships with Private Training Establishments and Tertiary Providers within Counties Manukau.
• Worked with Tertiary Providers TEC and NZQA customers to understand needs and provide excellent Kupapa Maori Education services.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Oversaw daily operations to ensure high levels of productivity.

• Supported clients in developing goals and social skills, improving individual wellness and productivity.

• Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
• Liaised with community members, recommending resources and programs.

• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance Kaupapa Maori program success.
• Conducted orientation sessions and organized on-the-job training for existing and new kaimahi .
• Managed new employee orientation training process for more than 6 employees each year.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Researched and obtained relevant course materials to achieve training objectives.
• Analyzed effectiveness of training programs at all levels and recommended updates specific to Kaupapa Maori .
• Trained new hires to perform cross-training exercises with experienced workers.
• Applied adult learning and performance expertise to assess behavioral issues impacting work performance.