Mateo Baice
Manurewa
Summary
I am a self motivated, reliable student who enjoys new challenges.
Overview
2026
2026
years of professional experience
Work History
General Sales Assistant/Birthday Party Host
Timezone- TEEG Entertainment
06.2024 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Processed transactions efficiently using point-of-sale systems, ensuring a smooth checkout experience.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
- Organisation and cleaning of party rooms
- Handled customer bookings.
- Replenishing stock
Barber
Self-employeed
2022 - Current
- Delivered precise haircuts and grooming services tailored to individual client preferences.
- Developed strong client relationships through effective communication and personalised service.
- Introduced new styling techniques that improved client satisfaction and retention rates.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
Customer Service Shift Manager
Megazone Lazertag
08.2022 - 02.2024
- Developed and maintained positive working relationships with staff, customers, and vendors
- Cash management/handling
- Safety briefing for Laser Tag games
- Customer resolution for complaints
- Ensured completion of all opening and closing duties and EOD cash up.
- Organisation and cleaning of party rooms
- Handled customer bookings.
- Replenishing stock
Sales Assistant (volunteer)
The Salvation Army
07.2022 - Current
- Greeted customers and provided assistance with product selection
- Assisted in creating displays to promote products
- Organized stockroom shelves
- Replenished merchandise on shelves as needed throughout the day
- Provided customer service by answering questions
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change
- Maintained cleanliness of the sales floor area at all times
- Ensured that all promotional materials were properly displayed in their designated areas
- Helped organise back of house, and price stock for shop floor
Education
Some College (No Degree) - Year 12
St Peter's College
Auckland, AUKSkills
- Customer Service
- Cash Register Operation
- POS Systems
- Payment Collection
- Cash Management
- Self Motivated
- Replicable
- Self Management
- Strong Communication Skills
- Point of Sale Knowledge
- Conflict Resolution
Timeline
General Sales Assistant/Birthday Party Host
Timezone- TEEG Entertainment
06.2024 - Current
Customer Service Shift Manager
Megazone Lazertag
08.2022 - 02.2024
Sales Assistant (volunteer)
The Salvation Army
07.2022 - Current
Barber
Self-employeed
2022 - Current
Some College (No Degree) - Year 12
St Peter's College