Chirel Mateo

• Prepared and cooked quality meals in high-volume, fast-paced service environments.
• Followed recipes and instructions to achieve quality and presentation standards.
• Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
• Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.

•Completed bar opening and closing procedures.

•Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

•Adhered to state laws regarding alcoholic beverage services and customer regulations.

•Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.

•Built professional and trusting relationship with key customers and leveraged existing relationships via social media.

•Promoted products in online communities through social media.

•Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

•Worked with chef to prepare daily food specials and other supplies.

•Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.

•Prepared food orders to support waitstaff and other team members.

•Placed orders to restock items before the supplies ran out.

•Assisted other chefs with ingredients preparation in support of recipes designed by the head chef.

•Cleaned kitchen counters, refrigerators and freezers.

•rotated through all prep stations to learn different techniques.

•Seasoned and marinated cuts of meat, poultry and fish.

•Maintained well-organized mise en place to keep work consistent.

•Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Help large volume of customers every day with positive attitude and focus on customer satisfaction.

•Adhered to company policies and scripts to consistently achieve call-time and quality standards.

•Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.

•Maintained detailed knowledge of specials and currently available items to provide guests with informative menu description.

•Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.

•Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.