Mateo Monsalve Cardona
Industrial Engineer
New York
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Problem-solver. Uses independent decision-making skills and sound judgment to positively impact company success. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Administrator - Business Operations
Lagrimal
Medellin, Colombia
01.2022 - 05.2023
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Targeted new customers to grow geographic reach and increase revenue.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Event Coordinator
Cyan Eventos
Medellin, Colombia
08.2021 - 12.2021
- Managed administrative logistics of events planning, event booking, and event promotions.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Developed post-event reports to determine effectiveness of each event.
- Consulted with customers to determine objectives and requirements for events.
- Trained and supervised event staff to complete tasks on time.
- Implemented protocols and procedures to effectively manage planning process.
Intern Engineer
Colsubsidio
Medellin, Colombia
02.2021 - 08.2021
- Developed and coordinated a software to follow up on the projects that the northern branch was currently working on.
- Collaborated with senior engineers on projects and offered insight.
- Adhered to safety procedures and good housekeeping standards to comply with regulations.
Administrative Assistant
AIG S.A.S.
Medellin, Colombia
08.2018 - 05.2020
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed inventory system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Engineering Aide
Datarock Ingenieria S.A.S.
Medellin, Colombia
06.2017 - 03.2018
- Followed proper documentation and standard engineering processes.
- Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
- Used Arcgis software for inventory control of banana plantations.
Team Leader - Events
Fusion Logistica
Medellin, Colombia
01.2013 - 10.2017
- Performed event coordination for larger parties and gatherings.
- Managed event logistics and operations.
- Trained and supervised event staff to complete tasks on time.
- Developed post-event reports to determine effectiveness of each event.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Education
Bachelor in Industrial Engineering - Industrial Engineering
Universidad De Antioquia
Medellin, Colombia 04.2001 -
High School Diploma -
Liceo Salazar Y Herrera
Medellin, Colombia 04.2001 -
Skills
Effective Communication
Staff Supervision
Project Collaboration
Team Development
Microsoft Office Suite
Database Management
Time Management
Company Event Coordination
Project Oversight
Team Collaboration
Driving Continuous Improvement
Inventory Management
Timeline
Administrator - Business Operations
Lagrimal
01.2022 - 05.2023
Event Coordinator
Cyan Eventos
08.2021 - 12.2021
Intern Engineer
Colsubsidio
02.2021 - 08.2021
Administrative Assistant
AIG S.A.S.
08.2018 - 05.2020
Engineering Aide
Datarock Ingenieria S.A.S.
06.2017 - 03.2018
Team Leader - Events
Fusion Logistica
01.2013 - 10.2017
Bachelor in Industrial Engineering - Industrial Engineering
Universidad De Antioquia
04.2001 -
High School Diploma -
Liceo Salazar Y Herrera
04.2001 -