Summary
Overview
Work History
Education
Skills
Languages
Eligibility
Personal Information
References
Timeline
Generic
Mathilde Gollogly

Mathilde Gollogly

Auckland Central

Summary

Motivated first-year commerce student with a strong interest in pursuing an assistant position or customer service role. Possessing a foundation in international education and previous work experience in Australia and New Zealand, eager to contribute skills and continue to grow in a dynamic environment. Excited to apply enthusiasm and dedication to provide exceptional service and support to customers while further developing abilities.

Overview

3
3
years of professional experience

Work History

Medical Secretary

Dr. Michael Barnes
10.2023 - 07.2024
  • Ensured a warm reception and facilitated order placement at the counter.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Supported office staff and operational requirements with administrative tasks.
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
  • Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances.

Front of House Team Member

Man O' War Winery
09.2023 - 10.2023
  • Ensured a warm reception and facilitated order placement at the counter.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.

Counter Service Attendant

Baylato
12.2021 - 02.2022
  • Professionally addressed and resolved customer complaints, ensuring prompt issue resolution and fostering customer loyalty.
  • Ensured a warm reception and facilitated order placement at the counter.

Education

International Baccalaureate (IB) -

International School of Geneva, Switzerland
05.2023

Native Language

DELF B2
Centre D'examens Lac Léman
02.2021

International General Certificate of Secondary Education (IGCSE) -

International School of Geneva, Switzerland
01.2021

Skills

  • Excellent customer service skills
  • Cash handling and register operations
  • Strong communication skills
  • Problem-solving and multitasking abilities
  • Team collaboration and independent work ethic
  • Greeting guests
  • Order Taking
  • Cleanliness
  • Money Handling

Languages

English
Native or Bilingual
French
Native or Bilingual

Eligibility

meets residency and employment requirements in New Zealand

Personal Information

Date of Birth: 10/22/04

References

Available upon request

Timeline

Medical Secretary

Dr. Michael Barnes
10.2023 - 07.2024

Front of House Team Member

Man O' War Winery
09.2023 - 10.2023

Counter Service Attendant

Baylato
12.2021 - 02.2022

International Baccalaureate (IB) -

International School of Geneva, Switzerland

Native Language

DELF B2

International General Certificate of Secondary Education (IGCSE) -

International School of Geneva, Switzerland

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Mathilde Gollogly