Matilda Mason
Serving the public
Blenheim,MBH
Summary
Dedicated hospitality professional with a strong background at Hotel Durville, excelling in teamwork and customer service. Proven ability to maintain cleanliness and organization, enhancing guest experiences. Skilled in housekeeping and bed making, consistently ensuring high standards of sanitation and comfort for guests. Committed to fostering positive relationships with patrons.
Overview
1
1
year of professional experience
Work History
Housekeeper
Hotel Durville
11.2024 - 03.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Restaurant Waiter
Hotel Durville
10.2023 - 03.2025
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Russell Primary School
Rotorua Primary School Te Uki Au, Rarotonga
RGHS Skills
- Teamwork
- Customer serviced
- Hospitality background
- Customer service
- Multitasking and prioritizing
- Professional and courteous
Languages
Rarotongan, Maori
Full Professional
Interests
Cook island dancing
working out
swimming competitively
surfing
Playing Sports
Timeline
Housekeeper
Hotel Durville
11.2024 - 03.2025
Restaurant Waiter
Hotel Durville
10.2023 - 03.2025
Russell Primary School
Te Uki Au, Rarotonga
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