Matiu Rowe
Dunedin
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Z Energy
Dunedin
08.2022 - Current
- Served customers across all four Z sites in Dunedin, focusing on Andersons Bay and Mosgiel locations.
- Delivered tailored customer service to address diverse needs and preferences.
- Adapted responsibilities daily to match site-specific requirements.
- Demonstrated exceptional customer support through effective facilitation and communication.
- Exhibited strong multitasking abilities to manage multiple tasks simultaneously.
- Collaborated with team members to enhance service delivery and operational efficiency.
Chilled Foods Assistant
Pak N Save
Dunedin
01.2021 - 08.2022
- Responsible for roles including stocking shelves, maintaining the cleanliness of the chilled food area, and assisting customers
- When the manager was away, I assumed managerial duties including assisting in processing orders and organising merchandise products
Education
Level 3 Cookery -
Otago Polytechnic
Dunedin11-2024
NCEA levels one and two -
Kings High School
01-2021
Skills
- Customer service excellence
- Facilitation skills
- Multitasking proficiency
- Customer support
- Team collaboration
- Merchandising knowledge
- Food safety compliance
- Menu planning expertise
- Food preparation techniques
- Time management
Hobbies and Interests
- Fantasy Novels and Shows
- Basketball
- Cooking
- Reading
- History
- Teaching
- Sports Coaching
References
- Stephen King, site manager, Z Andy Bay, 027 612 7915
- David Gillespie, Level 3 Cookery lecturer, david.gillespie@op.ac.nz
- Julie Feary-Law, Level 4 Cookery lecturer, juliefl@op.ac.nz
Timeline
Customer Service Representative
Z Energy
08.2022 - Current
Chilled Foods Assistant
Pak N Save
01.2021 - 08.2022
Level 3 Cookery -
Otago Polytechnic
NCEA levels one and two -
Kings High School