Overview

Work History

Education

Skills

Hobbies and Interests

References

Timeline

Matiu Rowe

Dunedin

Overview

4

4

years of professional experience

Work History

Customer Service Representative

Z Energy

Dunedin

08.2022 - Current

Served customers across all four Z sites in Dunedin, focusing on Andersons Bay and Mosgiel locations.
Delivered tailored customer service to address diverse needs and preferences.
Adapted responsibilities daily to match site-specific requirements.
Demonstrated exceptional customer support through effective facilitation and communication.
Exhibited strong multitasking abilities to manage multiple tasks simultaneously.
Collaborated with team members to enhance service delivery and operational efficiency.

Chilled Foods Assistant

Pak N Save

Dunedin

01.2021 - 08.2022

Responsible for roles including stocking shelves, maintaining the cleanliness of the chilled food area, and assisting customers
When the manager was away, I assumed managerial duties including assisting in processing orders and organising merchandise products

Education

Level 3 Cookery -

Otago Polytechnic

Dunedin

11-2024

NCEA levels one and two -

Kings High School

01-2021

Skills

Customer service excellence
Facilitation skills
Multitasking proficiency
Customer support
Team collaboration

Merchandising knowledge
Food safety compliance
Menu planning expertise
Food preparation techniques
Time management

Hobbies and Interests

Fantasy Novels and Shows
Basketball
Cooking
Reading
History
Teaching
Sports Coaching

References

Stephen King, site manager, Z Andy Bay, 027 612 7915
David Gillespie, Level 3 Cookery lecturer, david.gillespie@op.ac.nz
Julie Feary-Law, Level 4 Cookery lecturer, juliefl@op.ac.nz

Timeline

Customer Service Representative

Z Energy

08.2022 - Current

Chilled Foods Assistant

Pak N Save

01.2021 - 08.2022

Level 3 Cookery -

Otago Polytechnic

NCEA levels one and two -

Kings High School