Matt Dalley
Christchurch,Rolleston
Summary
I am a pro-active and hardworking individual focussed on working as part of a dynamic team to deliver high quality service to customers and supporting staff members to be the best they can be. I am well organised, attentive to detail and a strong leader and problem solver. I am proficient in using independent decision making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
Work History
Operations Manager
Think Water Canterbury
02.2020 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Developed strong relationships with external stakeholders in the business.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Ensure the company complies at all times with the Occupational Health and Safety and other regulatory compliance requirements and has effective and functioning health and safety systems in place.
- Keep up to date and demonstrate awareness of relevant legislation and best business practices.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
- Negotiated contracts with customers and suppliers to obtain best pricing and terms.
- Devised processes to boost long-term business success and increase profit levels.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Staffing - remuneration, recruitment and disciplinary matters
- Purchase of items/services within predetermined authorities
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Manage the effective utilization, repair and maintenance of vehicles, plant and equipment. Prepare Capex requests and business cases for replacement and or additional assets. Ensure compliance and security matters are attended to.
- Supports the development and implementation of our Simpro job scheduling, client asset data acquisition system and its invoicing functions.
- Responsible for reporting on planned forward work (in conjunction with Operations manager and sales team) work in progress (WIP) productivity, utilization and quality. Monitor budgets and contribute to analysis and back costing of jobbing and service jobs to ensure expected margins are maintained. Report on staff morale, training requirements. Report on client interactions.
Service Manager
Think Water Canterbury
04.2017 - 02.2020
Pivot Maintenance Co-Ordinator
Irrigation Logistics
01.2017 - 04.2017
Branch Manager
TNT Express NZ
01.2013 - 01.2017
Self Employed Courier Driver
TNT Express NZ
01.2005 - 01.2013
Qualified Baker
New World Rolleston
01.2002 - 01.2005
Education
No Degree - Qualified Baker
Canterbury Open Polytech
Christchurch10.1997
Skills
- Organisational Management
- Risk Management
- Team Leadership
- Logistics Management
- Financial Management
- Health and safety compliance
- Maintenance Planning
- Performance reporting
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursWork from home optionTeam Building / Company RetreatsPaid time offTimeline
Operations Manager
Think Water Canterbury
02.2020 - Current
Service Manager
Think Water Canterbury
04.2017 - 02.2020
Pivot Maintenance Co-Ordinator
Irrigation Logistics
01.2017 - 04.2017
Branch Manager
TNT Express NZ
01.2013 - 01.2017
Self Employed Courier Driver
TNT Express NZ
01.2005 - 01.2013
Qualified Baker
New World Rolleston
01.2002 - 01.2005
No Degree - Qualified Baker
Canterbury Open Polytech
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