Matthew Bryce
Bhe
Summary
Currently Branch Manager at Repco Blenheim with a proven track record in financial analysis and team leadership. Achieved consistent EBIT growth while enhancing employee performance through targeted training programs. Expert in risk management and conflict resolution, fostering strong relationships with clients and partners to drive sales success.
Overview
15
15
years of professional experience
Work History
Branch Manager
Repco Blenheim
, Blenheim
10.2023 - Current
- Oversaw branch sales against budget using monthly PnL analysis and consistently achieved EBIT
- Organized professional development programs for employees at all levels of the organization.
- Assisted other branches when needed during peak periods or special projects.
- Conducted regular performance reviews for all employees in the branch.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Monitored financial performance of the branch on a monthly basis.
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Managed staff scheduling, hiring and training processes.
- Established strong working relationships with external partners such as vendors and suppliers.
- Resolved escalated customer complaints in a timely manner.
Sales Representative
Repco Blenheim
, Blenheim
10.2020 - 10.2023
- Repco NZ Sales Rep of the Quarter on two occasions. Q4 CY21 Q1 CY22
- Repco NZ Sales Rep of the year finalist for CY22
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Coordinated with other departments to ensure timely delivery of orders.
- Developed and maintained relationships with key clients to ensure repeat business.
- Reviewed monthly performance against targets set by management team.
- Performed market research to identify potential sales opportunities.
- Analyzed customer feedback to improve products and services.
- Researched competitors' products, prices, and sales techniques.
- Performed regular follow-ups with prospects to close deals in a timely manner. of the year
Assistant Branch Manager
Repco Blenheim
, Blenheim
03.2020 - 10.2020
- Identified opportunities for improvement within the branch environment and implemented solutions accordingly.
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Supervised teller duties including balancing cash drawers and verifying accuracy of transactions.
- Maintained a positive relationship with customers by responding promptly to inquiries or complaints.
- Resolved customer issues effectively in order to maintain strong customer relationships.
- Ensured compliance with internal policies and procedures as well as external regulations.
- Monitored daily operations of the branch including sales, customer service, inventory control.
Duty Manager
Repco Blenheim
, Blenheim
12.2019 - 03.2020
- Delegated tasks appropriately amongst team members according to individual skillsets.
- Responded promptly to any emergency situations that arose during shifts.
- Monitored performance of staff members, offering advice where appropriate.
Duty Manager
Marlborough Public House
, Blenheim
05.2018 - 12.2019
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Prepared detailed reports on daily sales figures to track trends in customer preferences.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Senior Bartender/Duty Manager
Hanmer Hospitality
, Hanmer Springs
10.2016 - 05.2018
- Performed daily opening and closing duties including setting up bar area and cleaning work stations.
- Demonstrated knowledge of wines, beers and cocktails by suggesting pairings and recommending products.
- Resolved any customer complaints or issues promptly and professionally.
- Ensured compliance with health safety regulations in accordance with local liquor laws.
- Utilized Point of Sale system to accurately process transactions quickly and efficiently.
- Trained new bartenders on proper drink preparation techniques and customer service standards.
Electrical Apprentice
Hanmer Springs Electrical
, Hanmer Springs
08.2014 - 10.2016
- Electrical apprentice spanning 2.5 years.
- Executed all responsibilities associated with apprenticeship, demonstrating capability to independently pre-wire and fit off new builds as well as retrofitting existing structures.
- Although not qualified, I possess substantial knowledge of the electrical industry.
Cookroom Manager
Sanfords LTD
, Havelock
01.2011 - 01.2014
- Ensured compliance with industry regulations and company policies.
- Secured efficient product flow throughout factory operations.
- Functioned autonomously, providing essential support for routine factory management.
Education
Marlborough Boys College
BlenheimSkills
- Financial analysis
- Staff training
- Team leadership
- Problem solving
- Conflict resolution
- Effective communication
- Decision making
- Relationship building
- Risk management
- Performance evaluation
- Sales forecasting
- Compliance assurance
- Customer relationship management
References
References available upon request.
Timeline
Branch Manager
Repco Blenheim
10.2023 - Current
Sales Representative
Repco Blenheim
10.2020 - 10.2023
Assistant Branch Manager
Repco Blenheim
03.2020 - 10.2020
Duty Manager
Repco Blenheim
12.2019 - 03.2020
Duty Manager
Marlborough Public House
05.2018 - 12.2019
Senior Bartender/Duty Manager
Hanmer Hospitality
10.2016 - 05.2018
Electrical Apprentice
Hanmer Springs Electrical
08.2014 - 10.2016
Cookroom Manager
Sanfords LTD
01.2011 - 01.2014
Marlborough Boys College
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