MATTHEW COTTLE
Christchurch,CAN
Summary
Hardworking and driven person with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated to growing my experience and working to further myself. My work ethic and integrity are core values that would make me an asset to any potential employer.
Overview
6
6
years of professional experience
Work History
Kitchen Manager
Valentines Buffet Hornby
Hornby, Christchurch
02.2023 - Current
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new employees on kitchen procedures and policies.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Store Team Member
North Canterbury Stock Feed
Woodend, Waimakiriri
03.2022 - 02.2023
- Utilized upselling techniques to increase customer satisfaction and revenue.
- Assisted in stocking shelves with merchandise.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
- Provided product knowledge to customers and answered inquiries.
- Assisted customers with carry-out orders from the store.
- Assisted with unloading deliveries from trucks and organizing them in the back room.
- Operated cash register to process sales transactions.
- Managed opening and closing duties such as setting alarm systems, locking doors.
Cleaner
The Hub Hornby
Hornby, Christchurch
06.2018 - 09.2021
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Polished furniture to remove dust and dirt buildup.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Emptied trash cans and replaced liners as needed.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Education
First Aid Certificate
Skills
- Product Rotation
- Supply Ordering
- Scheduling
- Flexible Scheduling
- Customer Service
- Food Safety
- Food Preparation
- Cleaning and sanitation
- Staff Management
- Able to work alone or part of a team
- Time efficiency
Affiliations
- Boxing - Currently training
References
References available upon request.
Timeline
Kitchen Manager
Valentines Buffet Hornby
02.2023 - Current
Store Team Member
North Canterbury Stock Feed
03.2022 - 02.2023
Cleaner
The Hub Hornby
06.2018 - 09.2021
First Aid Certificate
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