Summary
Overview
Work History
Education
Skills
Affiliations
Referees
Timeline
Generic

Matthew McMenamin

Riccarton,Christchurch

Summary

Highly-motivated problem-solver with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quick to master new skills and responsibilities. Excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

9
9
years of professional experience

Work History

Outbound Sales Associate

Vodafone
Christchurch CBD, Christchurch
03.2024 - 07.2024
  • Utilized CRM software to track customer interactions and manage accounts.
  • Demonstrated products to customers and answered questions about features, pricing.
  • Generated daily reports summarizing sales activities, progress towards goals.
  • Maintained detailed records of all conversations with prospective clients.
  • Documented sales call data in company software.
  • Maintained correspondence between customers and technical teams via email and telephone to ensure correct delivery of services.

Life and Identity Services Officer

Department of Internal Affairs
Christchurch CBD, Christchurch
02.2024 - 06.2024
  • Responded promptly to customer inquiries or complaints in a polite manner.
  • Uploaded and managed data on public records, specifically births, deaths, and marriages, along with related information.
  • Logged orders for documentation and certification, investigating established records and providing relevant and matching information for our back of house team to craft the products accurately.
  • Took information and evidence from customers to update inconsistencies with current records and registrations.
  • Used multiple data entry, inventory management and payment processing technologies simultaneously to complete tasks, including OTS, Genesys, Lifedata, and Infinity.

Inbound Sales Consultant

Origin Energy
Melbourne, Victoria, AU
02.2022 - 07.2022
  • Utilized CRM software systems such as Salesforce or HubSpot for tracking leads and managing pipelines.
  • Maintained accurate records of all sales activities including contacts, follow-ups, quotes, orders.
  • Collaborated with other departments on cross-selling opportunities within existing accounts.
  • Placed orders and answered customer questions through email and over phone to maximize customer service.

Administrative Assistant and Law Clerk

W. H. McMenamin: Barrister & Solicitor
Papanui, Christchurch
03.2015 - 11.2021
  • Entered data into spreadsheets using Microsoft Excel and similar programs.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office inventory by checking stock to determine inventory level; anticipating needed supplies and placing orders when necessary.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed database systems containing customer contact information.

Education

Bachelor of Arts - Political Science And International Relations

University of Canterbury
Christchurch, NZ
11-2020

Bachelor of Arts - Visual And Performing Arts

National Academy of Singing And Dramatic Art
Christchurch, NZ
11-2015

High School Diploma -

St Bede's College
Christchurch, NZ
11-2011

Skills

  • Highly proficient with CRM technologies
  • Analytical Skills
  • Building rapport and maintaining relationships
  • Problem-solving abilities
  • Correspondence-drafting and Email Etiquette
  • Data Entry and Account Management

Affiliations

  • Active in the Christchurch performing arts scene - experienced in directing teams of 25+ people and adapting strategies in the face of obstacles to complete projects and productions.

Referees

  • Sera Talataina (Dept of Internal Affairs - Team Leader): Ph: 021 103 6040
  • Ligaya Carson (Supervisor - W. H. McMenamin): Ph: 021 263 9522 - Email: gaykitcarson@hotmail.com
  • Kat Brooke (Supervisor/trainer - Origin Energy): Ph: +61 045 2299 319 - Email: katbrooke0049@gmail.com

Timeline

Outbound Sales Associate

Vodafone
03.2024 - 07.2024

Life and Identity Services Officer

Department of Internal Affairs
02.2024 - 06.2024

Inbound Sales Consultant

Origin Energy
02.2022 - 07.2022

Administrative Assistant and Law Clerk

W. H. McMenamin: Barrister & Solicitor
03.2015 - 11.2021

Bachelor of Arts - Political Science And International Relations

University of Canterbury

Bachelor of Arts - Visual And Performing Arts

National Academy of Singing And Dramatic Art

High School Diploma -

St Bede's College

Similar Profiles

CREATE PROFILE
Matthew McMenamin