Summary
Overview
Work History
Education
Skills
References
Timeline
SalesAssociate
Matthew Truter

Matthew Truter

Palmerston North,MWT

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Friendly and reliable Duty Manager/Supervisor offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

5
5
years of professional experience

Work History

Duty Manager and Supervisor

Countdown Supermarket
Palmerston North, MWT
08.2019 - Current
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Trained employees in essential job functions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Exercise Professional

Sport Manawatu + UCOL
Palmerston North, MWT
01.2018 - 12.2022
  • Completed general labor tasks such as loading and unloading materials, and cleaning up job sites.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered services to customer locations within specific timeframes.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Volunteered at local community organizations, providing assistance with day-to-day operations.

Pick Packer

Foodstuffs
Palmerston North, MWT
10.2018 - 02.2019
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Worked fast to meet assigned daily picking quotas.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Verified proper labelling and identification on all orders before shipment.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.

Education

Bachelor of Science - Exercise And Wellness

Universal College of Learning
Palmerston North, NZ
03.2023

Skills

  • Sales Activities
  • Greet Guests
  • Service Management
  • Health and Safety Regulations
  • Staff Scheduling
  • Verbal and Written Communication
  • Staff Training
  • Fire Safety Regulations
  • Customer Service
  • Public Health
  • New Employee Training
  • Assist Customers

References

Lathainia Lowrie, Sport Manawatu


Phone: 0212873563


Penny Crawford, Countdown Supermarket


Phone: 0220644752

Timeline

Duty Manager and Supervisor

Countdown Supermarket
08.2019 - Current

Pick Packer

Foodstuffs
10.2018 - 02.2019

Exercise Professional

Sport Manawatu + UCOL
01.2018 - 12.2022

Bachelor of Science - Exercise And Wellness

Universal College of Learning

Similar Profiles

CREATE PROFILE
Matthew Truter