Matthew Walker
Omokoroa,BOP
Summary
Punctual and adaptable sales associate with experience in customer service and sales techniques. Proven track record in resolving inquiries and achieving sales goals through effective communication and collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate, Yard Hand
DIY Supply
Gate Pa, Tauranga
07.2025 - Current
- Processed customer transactions accurately and efficiently at the register.
- Collaborated with team members to achieve daily sales goals.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in staff meetings to discuss product knowledge and promotions.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Warehouse Assistant
Super liqour
Greerton, Tauranga
08.2024 - 07.2025
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Operated warehouse equipment like pallet jacks and forklifts safely.
- Collaborated with team members to fulfill customer orders accurately.
- Packaged products for distribution following company guidelines.
- Monitored stock levels and reported shortages to supervisors promptly.
- Lifted materials of varied weights on regular basis.
- Assembled cartons, crates, and containers to prepare for shipping.
Education
Some College (No Degree) - Electrical Engineering Level 3
Toi Ohomai Institute of Technology
null, NZSome College (No Degree) - NCEA 1 - 3
Future Skills
AucklandSkills
- Customer service
- Sales techniques
- Product knowledge
- Sales training
- Teamwork and collaboration
- Verbal and written communication
- Reliable and punctual
- Flexible schedule
- Problem solving
Certification
Full license, W T R, F endorsement
Affiliations
Volunteer, Hope walk suicide prevention
Timeline
Sales Associate, Yard Hand
DIY Supply
07.2025 - Current
Warehouse Assistant
Super liqour
08.2024 - 07.2025
Some College (No Degree) - Electrical Engineering Level 3
Toi Ohomai Institute of Technology
Some College (No Degree) - NCEA 1 - 3
Future Skills