Matthew Yadraga
AUCKLAND
Summary
Flexible and reliable professional with strong time management skills. Demonstrates enthusiasm and self-motivation in all tasks. Proven ability to adapt to challenging situations while maintaining a responsible and mature approach. Excels in both team environments and independent roles, consistently delivering results.
Overview
15
15
years of professional experience
Work History
Security Patrol Officer
cityguard
02.2026 - Current
- Patrolled assigned areas to ensure resident safety and security.
- Responded promptly to incidents, coordinating with local authorities for effective resolution.
- Conducted regular inspections of facilities, identifying and addressing security vulnerabilities to enhance overall safety.
- Assisted in implementing safety protocols and emergency response procedures.
- Engaged with community members, building trust and cooperation to strengthen community safety initiatives.
- Facilitated discussions with community members, promoting safety awareness and encouraging proactive safety measures. to foster trust and enhance safety cooperation.
- Prepared detailed reports on daily activities and incidents for management review.
- Assisted customers with product selection and inquiries.
- Processed customer transactions accurately and efficiently.
- Demonstrated product features and benefits to interested buyers.
- Engaged customers through friendly conversation and active listening.
- Developed key customer relationships to increase sales.
Security Officer
black and white security
02.2011 - 03.2025
- Monitored entrance to maintain safety and control crowd behavior.
- Checked identification to verify age and prevent underage entry.
- Enforced venue policies to ensure compliance with rules and regulations.
- Responded to altercations swiftly to de-escalate potential violence.
- Collaborated with security team to manage large crowds effectively.
- Conducted regular patrols to identify potential safety hazards.
- Assisted law enforcement during incidents requiring their intervention.
- Developed strong relationships with customers through consistent interactions while providing excellent customer service.
- Verified IDs for legal age prior to admission into premises.
- Responded quickly to altercations between patrons, mediating disagreements as needed.
- Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
- Communicated with local law enforcement when necessary regarding matters such as fights, disorderly conduct, trespassers.
- Ensured that no weapons were brought into the club by checking bags upon entry.
- Confirmed people were not visibly intoxicated prior to entering premises.
- Kept accurate records of incidents occurring on premise, including reports on patron injuries or property damage.
Salesperson
Music shop
papatoetoe
01.2022 - 11.2024
- Facilitated product selection and addressed customer inquiries effectively.
- Maintained organized merchandise displays on sales floor to enhance visibility.
- Processed customer transactions with accuracy and efficiency.
- Collaborated with team members to improve overall customer service quality.
- Handled inventory management tasks including restocking shelves.
- Engaged customers through friendly conversation and active listening.
- Developed key customer relationships to increase sales.
- Educated customers about products and services offered by the company.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Negotiated deals and handled complaints or objections.
Youth Worker
Oranga tamariki
manukau
02.2023 - 04.2024
- Supported youth in developing life skills through structured activities and programs.
- Facilitated group discussions to promote communication and conflict resolution among peers.
- Monitored youth behavior to ensure safety and adherence to program guidelines.
- Coordinated with community organizations to provide resources and support services.
- Used calm, positive, and encouraging approach with youth.
- Developed positive relationships with clients by providing encouragement and support.
- Achieved established program plan goals by developing and maintaining effective working relationships with staff, court officials, and educators.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Education
Otahuhu College
Otahuhu, NZ12-2010
Skills
- Security protocols
- Alarm systems
- Key control management
- Attention to detail
- Time management
- Effective communication
- Verbal communication
- Leadership skills
- Customer service
Timeline
Security Patrol Officer
cityguard
02.2026 - Current
Youth Worker
Oranga tamariki
02.2023 - 04.2024
Salesperson
Music shop
01.2022 - 11.2024
Security Officer
black and white security
02.2011 - 03.2025
Otahuhu College