Matthew Benjamin Dayi Chin
Bucklands Beach ,Auckland
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and striving to meet all targets. Creative in applying solutions that enhance loyalty, promote retention, and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates. Also proven to be a highly adaptable Kitchen Hand with experience working in fast-paced food service environments. Handles various cleaning tasks and is a committed individual with a strong understanding of food safety measures. Dependable, on-time and dedicated to good performance.
Overview
5
5
years of professional experience
Work History
Piano Tutor
01.2020 - Current
- Developed customized lesson plans based on individual needs of students by considering personal traits such as age, skills and way of learning.
- Instructed students in proper technique, theory, sight-reading, improvisation and performance skills.
Sales Representative
MVAPE
CBD, Auckland City
01.2022 - 09.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Managed inventory levels by ordering sufficient stock for each account.
Waiter and Kitchen Hand
Vie Restaurant
CBD, Auckland City
10.2021 - 01.2022
- Ensured customer satisfaction by promptly addressing complaints or concerns.
- Conducted frequent checks of entire restaurant area ensuring it was tidy and neat.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
Cashier and Boba-Barista
Wucha
Sylvia Park, Auckland City
11.2020 - 10.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Conducted training for cash register operation, stock procedures, and customer services for new hires.
Accounting Department
Auckland City Hotel
CBD, Auckland City
01.2021 - 05.2021
- Studied and learned how to create detailed reports outlining departmental expenses and income.
- Maintained accurate records of all transactions, including accounts receivable and payable, payroll.
Cashier and Kitchen Hand
Hot & Spicy Pot
East Tamaki, New Zealand
01.2021 - 03.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves when needed.
- Performed other kitchen duties as assigned by the manager.
Education
Bachelor of Science - Computer Science
AUT
Auckland, NZ06-2025
Some College (No Degree) -
Macleans College
Pakuranga, NZBachelor of Law & Bcom conjoint degree -
UOA
Auckland, NZInternational Quality Music Christian Secondary And Primary School
Hong KongSkills
- Customer service excellence
- Positive Attitude
- Relationship Building
- Complex Problem-Solving
- Conflict Resolution
- Teamwork and Communication
- Supply Restocking
- Cash Register Operation
Accomplishments
- Multiple place winner in Hong Kong School music festival for Piano (1x 1st, 3x 2nd, 3x 3rd)
- 2011 International Youth Piano Open Competition: 3rd Place
- 2012 Asia Piano Open Competition: 2nd Class Award
- 2014 Asia Piano Open Competition: Fifth Prize
- Achieved Distinction in every ABRSM piano grades (Grade 3 - ATCL Diploma)
- Achieved Distinction in ABRSM Violin Grade 5
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Affiliations
- High School Basketball U17 team
- Sport lover ( Badminton, swimming, Tennis )
- Music lover ( Piano, Violin, Drums )
References
References available upon request.
Timeline
Sales Representative
MVAPE
01.2022 - 09.2023
Waiter and Kitchen Hand
Vie Restaurant
10.2021 - 01.2022
Accounting Department
Auckland City Hotel
01.2021 - 05.2021
Cashier and Kitchen Hand
Hot & Spicy Pot
01.2021 - 03.2021
Cashier and Boba-Barista
Wucha
11.2020 - 10.2021
Piano Tutor
01.2020 - Current
Bachelor of Science - Computer Science
AUT
Some College (No Degree) -
Macleans College
Bachelor of Law & Bcom conjoint degree -
UOA
International Quality Music Christian Secondary And Primary School
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