Matthew Le Roi

I'm a motivated and organized individual who is committed to delivering exceptional results for my clients. I'm a creative and analytical thinker, who is not afraid to try new things, which I believe is essential to achieving success. In terms of hard skills, I'm proficient in various software packages, including CRM’s like Oracle Siebel, and Salesforce. Microsoft 365, Excel, Confluence and Miro for documenting workflow and processes, Splunk, and FatZebra for managing and investigating transactions. I also have experience with Adobe Creative Suite, Canva, Procreate, and various AI tools. I'm currently learning SQL and Power BI to enhance my technical expertise and improve my ability to manage complex data and information systems.

In addition to my technical skills, I possess excellent interpersonal skills and have extensive experience in customer service and relationship management. I'm committed to providing outstanding customer service, building lasting relationships with clients, and achieving mutually beneficial outcomes. I'm an effective communicator and collaborator who enjoys working with teams to achieve common goals. My experience with risk management has taught me the importance of identifying potential risks and developing strategies to manage them effectively.

Overall, my strong work ethic, technical expertise, commitment to collaboration, and experience in customer service and relationship management make me a valuable asset to any team or organization.

Written references and referees can be made available on request.