Maud De Vries
Christchurch
Summary
Dynamic Quality Manager with extensive experience at Dairyworks Ltd., excelling in internal auditing and compliance monitoring. Proven track record in implementing corrective actions and fostering team leadership, resulting in enhanced product quality and customer satisfaction. Adept at risk assessment and stakeholder management, driving continuous improvement initiatives across cross-functional teams.
Overview
14
14
years of professional experience
Work History
Food Safety & Quality Manager
Dairyworks Ltd.
08.2024 - Current
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
Quality Manager
Dairyworks Ltd
08.2023 - Current
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
Quality Coordinator
Dairyworks Ltd
05.2019 - 08.2023
- Collaborated with cross-functional teams to improve overall product performance and customer satisfaction rates.
- Developed a culture of continuous improvement within the organization by encouraging team members to identify opportunities for enhancement and facilitating their efforts to implement those changes.
- Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
- Reduced non-conformances with thorough root cause analysis and effective corrective actions.
Compliance Manager
Apparelmaster Ltd
10.2013 - 05.2019
- Managed compliance efforts, reporting and audits.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Prepared records and data for regular audits.
Quality Assurance Officer
Friesland Campina
08.2011 - 05.2013
- Improved manufacturing processes by identifying areas of inefficiency and recommending corrective actions.
- Developed training programs for employees to enhance their understanding of quality assurance principles and practices.
- Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
- Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
Education
Bachelor of Science - Nutrition And Dietetics
Hogeschool Van Amsterdam
Amsterdam, Netherlands06-2011
Skills
- Internal auditing
- Quality management systems
- Compliance monitoring
- Corrective actions
- Stakeholder management
- Team leadership
- Customer relationship management
- Risk assessment & mitigation
Courses and Education
FSQ
Advanced HACCP | AsureQuality Academy
Advanced Auditing | AsureQuality Academy
EHEDG Hygienic Design | EHEDG New Zealand Devision
Halal Dairy Auditing | AsureQuality Academy
Leadership
Building Championship Teams | Propel Performance Group
Leadership Fundamentals | "4 birds training"
Team Leader Essential Skills | NZIM
Timeline
Food Safety & Quality Manager
Dairyworks Ltd.
08.2024 - Current
Quality Manager
Dairyworks Ltd
08.2023 - Current
Quality Coordinator
Dairyworks Ltd
05.2019 - 08.2023
Compliance Manager
Apparelmaster Ltd
10.2013 - 05.2019
Quality Assurance Officer
Friesland Campina
08.2011 - 05.2013
Bachelor of Science - Nutrition And Dietetics
Hogeschool Van Amsterdam
Similar Profiles
Shaun VaughanShaun Vaughan
National Account Manager at DairyworksNational Account Manager at Dairyworks
KETANKUMAR PATELKETANKUMAR PATEL
PACKING SUPERVISOR at COUPLAND'S BAKERIESPACKING SUPERVISOR at COUPLAND'S BAKERIES
Jaydeep PatelJaydeep Patel
Health Care Security Supervisor at Allied SecurityHealth Care Security Supervisor at Allied Security
Silvia De La Torre MunozSilvia De La Torre Munoz
Bar Manager at Public HouseBar Manager at Public House
Isaac WilliamsIsaac Williams
Duty Manager at New World LincolnDuty Manager at New World Lincoln