- Enjoy participating in work activities for overall physical and mental well-being
- I enjoy helping others and giving back to the community (Church Youth Leader)
- Travel
- Playing Sports
- Getting involved in local advocacy groups to promote positive change in the community (Mission Group)
- Getting involved in Church activities
MAUREEN SEFO
Auckland,32 Totara Meadows Court, Wiri Manukau
Summary
- Experienced with maintaining security and order within correctional facilities. Utilizes conflict resolution and interpersonal skills to manage inmate behaviour effectively. Strong understanding of regulatory compliance and teamwork in high-pressure environments.
- Corrections professional committed to high standards and achieving results. Extensive experience in maintaining security, managing inmate behaviour, and ensuring regulatory compliance. Known for strong team collaboration and adaptability in dynamic settings. Excellent communication and problem-solving skills valued by employers.
Overview
24
24
years of professional experience
Work History
Corrections Officer
Department of Corrections
10.2018 - Current
- Expertly communicated with people from diverse backgrounds to provide best-possible safe, secure prison care
- Built respectful but assertive relationships with prisoners, utilizing innate negotiation abilities to maintain peace and promote positive environments
- Performed internal and external escort duties of prisoners with meticulous attention to detail to avoid incidents
- Strategically observed and anticipated misconduct and misbehaviour of prisoners to maintain control, discipline and security within correctional facility
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
Data Entry Operator
Rakon. Limited
06.2002 - 10.2018
- Maintained all office files, both electronic and hard copies
- Delivered accurate and efficient data entry functions for fast-paced CR department, entering up to more than 9k records of units per day
- Quality checked information entered and promptly corrected errors
- Verified documents and associated records to catch and resolve discrepancies
- Wrote accurate, reliable reports and correspondence from dictation and handwritten notes
- Added new data and analysis to project and resource tracking spreadsheets
- Generated daily operations reports, presenting findings to key stakeholders and identifying targeted improvements
Data Entry Assistant
Strand Clothing Ltd.
11.2000 - 05.2002
- Maintained client confidentiality by handling all sensitive information in compliance with GDPR
- Entered invoices into Quick Books daily
- Quality checked information entered and promptly corrected errors
- Verified documents and associated records to catch and resolve discrepancies
- Arranged and organizing goods for deliveries
- Stock-taking
- Data Entry
Education
Diploma - Mediation
INTERNATIONAL CAREER INSTITUTE
International Institute 05-2024
NZ Certificate Offender Management Level 4 - Offender Management
NEW ZEALAND QUALIFICATION FRAMEWORK
Skills Organisation06-2021
Certificate of Higher Education: Offender Management - Level 3 - Offender Management
New Zealand Qualification Authority - (Skills)
06.2019
Certificate of Higher Education: Workplace Chemical Handler - Comprehensive - Workplace Chemical Handler - Comprehensive
Dangerous Goods Compliance Limited (DGC)
Manukau, Auckland05.2018
Certificate of Higher Education: Distribution Level 4 - Distribution
Manukau Institute of Technology
09.2017
Certificate of Higher Education: Office Administration & Computing Level 3 - Office Administration & Computing
Manukau Institute of Technology
07.2016
Certificate of Higher Education: Distribution Level 3 - Distribution
Manukau Institute of Technology
09.2015
Certificate of Higher Education: Retail & Customer Service - Retail & Customer Service
Unitec Institute of Technology
02.2014
Certificate of Higher Education: Computing Level 2 - Computing Level 2
Manukau Institute of Technology
06.2013
Skills
- Excellent communicator
- Effective decision maker
- Verbal communication
- Occupational hazards and safety precautions
- Excellent problem solver
- Inmate supervision
- Strong organizational skills
- Attention to detail
- Security procedures
- Emergency response
- Relationship building and management
- Leadership qualities
Interests
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceFlexible work hoursCompany CultureTeam Building / Company RetreatsWork from home optionQuote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Corrections Officer
Department of Corrections
10.2018 - Current
Data Entry Operator
Rakon. Limited
06.2002 - 10.2018
Data Entry Assistant
Strand Clothing Ltd.
11.2000 - 05.2002
Certificate of Higher Education: Offender Management - Level 3 - Offender Management
New Zealand Qualification Authority - (Skills)
Certificate of Higher Education: Workplace Chemical Handler - Comprehensive - Workplace Chemical Handler - Comprehensive
Dangerous Goods Compliance Limited (DGC)
Certificate of Higher Education: Distribution Level 4 - Distribution
Manukau Institute of Technology
Certificate of Higher Education: Office Administration & Computing Level 3 - Office Administration & Computing
Manukau Institute of Technology
Certificate of Higher Education: Distribution Level 3 - Distribution
Manukau Institute of Technology
Certificate of Higher Education: Retail & Customer Service - Retail & Customer Service
Unitec Institute of Technology
Certificate of Higher Education: Computing Level 2 - Computing Level 2
Manukau Institute of Technology
Diploma - Mediation
INTERNATIONAL CAREER INSTITUTE
NZ Certificate Offender Management Level 4 - Offender Management
NEW ZEALAND QUALIFICATION FRAMEWORK
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