Mavis Keene
Grasmere,STL
Summary
Dedicated cashier with strong cash handling and customer service skills. Proven ability to enhance customer experiences through attention to detail and effective problem-solving.
Overview
2026
2026
years of professional experience
Work History
Cashier On Course Tab
Southland Racing Club
Invercargill City, Invercargill
2002 - Current
- Processed customer transactions accurately and efficiently at the racing club.
- Assisted customers with inquiries regarding betting options and club services.
- Maintained cash register balances throughout shifts to ensure accuracy.
- Collaborated with team members to enhance customer service experiences.
- Ensured compliance with cash handling policies and procedures during operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Forecourt Attendant
BP2Go Highway
Invercargill City, Invercargill
09.2014 - 10.2019
- Maintained cleanliness of forecourt and fueling areas.
- Assisted customers with fueling and convenience store purchases.
- Operated cash register and processed customer transactions efficiently.
- Ensured safety protocols were followed during fuel dispensing operations.
- Restocked merchandise in the convenience store as needed.
- Greeted customers and provided excellent customer service.
- Processed gas and amenities payments.
- Organized merchandise displays to attract more customers into the store.
- Maintained cleanliness of the store premises by sweeping floors and wiping down surfaces regularly.
Volunteer
RSA Invercargill
Invercargill City, Invercargill
01.2010 - 03.2014
- Promoted special events and fundraising initiatives within the community for the organization.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Attended weekly meetings to discuss progress and future initiatives.
Volunteer
SPCA Op Shop
Invercargill City, Invercargill
01.2012 - 01.2013
- Assisted customers with inquiries and provided excellent service during transactions.
- Sorted donations and organized merchandise for display in the retail space.
- Collaborated with team members to maintain a clean and welcoming environment.
- Managed inventory levels and restocked shelves as needed to ensure product availability.
- Trained new volunteers on operational procedures and customer service practices.
Checkout/Lotto
Windsor New World
Invercargill City, Invercargill
02.2005 - 11.2008
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Container Clerk
Tranz Rail
Invercargill City, Invercargill
10.2002 - 10.2004
- Assisted customers with inquiries and provided information on services offered.
- Processed paperwork for freight shipments and maintained accurate records.
- Updated databases with shipping information and customer details regularly.
- Followed safety protocols to maintain a secure working environment at all times.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Operated cash register to process cash, check, and credit card transactions.
Education
Some College (No Degree) - Typing , Shorthand
Aoraki Polytech
TimaruSkills
- Cash handling
- Point of sale operations
- Customer transaction processing
- Inventory management
- Cash register operation
- Customer relationship management
References
References available upon request.
Timeline
Forecourt Attendant
BP2Go Highway
09.2014 - 10.2019
Volunteer
SPCA Op Shop
01.2012 - 01.2013
Volunteer
RSA Invercargill
01.2010 - 03.2014
Checkout/Lotto
Windsor New World
02.2005 - 11.2008
Container Clerk
Tranz Rail
10.2002 - 10.2004
Cashier On Course Tab
Southland Racing Club
2002 - Current
Some College (No Degree) - Typing , Shorthand
Aoraki Polytech