Max Butcher

Personally I enjoy playing football, keeping active and writing.

Motivated and eager professional with a strong desire to transition into the dynamic world of call centre operations. Although the work experience is lacking, I am excited to embark on this new journey and bring a fresh perspective to the team. With a solid educational background and a passion for communication, Committed to learning the ins and outs of the industry while delivering exceptional service to customers. Enthusiasm, coupled with a willingness to adapt and grow, positions me as a dedicated candidate ready to embrace the challenges and opportunities inherent in this career transition. Eager to leverage my strengths and embark on a fulfilling career path within Randstad, while contributing positively to its success.

Thriving under pressure in a bustling environment is where I excel. I would be pleased to demonstrate my capacity to remain composed and efficient, even during peak times. Whether handling a high volume of inbound calls or managing concurrent email inquiries, I can maintain a calm demeanour and prioritize customer satisfaction above all else.

My communication skills, particularly over the phone, are a cornerstone of my professional experience. I possess a natural ability to convey information clearly and empathetically, ensuring that customers feel heard and understood. Through active listening and effective problem-solving, I strive to exceed expectations with every interaction.

In addition to my prowess in communication, my solid foundation in administration further enhances my suitability for this role. I am adept at multitasking and managing administrative tasks seamlessly, from data entry to documentation. My meticulous approach ensures accuracy and efficiency, facilitating smooth operations within the call centre environment.

• Calm Under Pressure
• Problem-Solving
• Customer Service
• Teamwork and Collaboration
• Friendly, Positive Attitude
• Dependable and Responsible
• Computer Skills
• Critical Thinking
• Excellent Communication

A challenging role that gives me the opportunity progress with an organisation that can help me utilise my communication skills and technical abilities in the professional world.

• Volunteered as a phone operator for my high school dean.
• Numerous High school and University projects requiring me to act under pressure and learn the true meaning of communication.