Dynamic and results-driven professional with extensive experience as a Police Officer at Samoa Police, Prisons and Corrections Services. Proven expertise in criminal investigation and community outreach, effectively enhancing public safety. Skilled in report writing and conflict resolution, consistently achieving positive outcomes through strong relationship-building and problem-solving abilities.
Quick-thinking Police Officer skilled in assessing risks and making critical decisions under pressure. Trained in crisis management, defensive tactics and appropriate use of different techniques. Dedicated to minimizing use of force and maximizing positive outcomes.
Overview
8
8
years of professional experience
8069
8069
years of post-secondary education
1
1
Certification
Work History
Police Officer
Samoa Police, Prisons and Corrections Services
Tauese, Apia
06.2022 - 06.2025
Conducted thorough investigations into reported matters
Patrolled assigned areas to deter criminal activity and ensure safety.
Provided assistance during community events to maintain order and security.
Prepared detailed reports on incidents and arrests made.
Responded to emergency calls for service and provided assistance as needed.
Protected citizens by preventing crime, enforcing laws and apprehending suspects.
Patrolled assigned areas to detect and prevent criminal activity.
Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
Provided security at public events such as parades, concerts, or sporting events.
Diffused active disturbances with de-escalation techniques, compassion and combat skills.
Attended training sessions to maintain proficiency in law enforcement techniques.
Conducted traffic stops in accordance with departmental protocol.
Assisted with the enforcement of all applicable laws, ordinances, and regulations.
Arrested suspects following established procedures while exercising caution and good judgment.
Developed positive relationships with members of the community through outreach programs.
Advised citizens on safety precautions and preventive measures against crime.
Provided testimony in court when necessary concerning investigations conducted.
Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
Performed CPR and other rescue techniques on individuals in medical emergency.
Interviewed witnesses and victims to determine critical details relevant to each case.
Pursued fleeing suspects on foot and in varying terrain.
Served criminal warrants and subpoenas to suspects in public and private locations.
Performed searches for missing persons using a variety of investigative methods.
Completed Defencing Driving Course.
Completed Close Personel Protection Trainings. And was part of the CPP squad during CHOGM 2024 which was held in Samoa.
Responded to emergency calls and enforced local laws and regulations.
Office Assistant
Samoa Land Corporation
Savalalo, Apia
04.2020 - 01.2022
Maintained a clean and organized office environment to enhance productivity.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Maintained an organized filing system of paper documents and electronic files.
Performed data entry tasks into various computer systems accurately and efficiently.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Assisted with special projects as needed by researching information on the internet or through other sources.
Salesperson
Vodafone Samoa
Maluafou, Apia
01.2019 - 03.2020
Engaged customers to identify needs and recommend suitable products.
Maintained product knowledge to provide accurate information to customers.
Processed sales transactions efficiently using point-of-sale systems.
Collaborated with team members to ensure a smooth shopping experience.
Assisted in visual merchandising to enhance product displays and promotions.
Addressed customer inquiries and resolved issues in a timely manner.
Conducted inventory counts and restocked shelves as needed.
Trained new staff on sales techniques and company policies.
Educated customers on product features and technical details to highlight benefits.
Greeted customers and provided information about products and services.
Demonstrated product features, benefits and use to potential buyers.
Performed administrative tasks including order entry, invoicing and filing paperwork.
Provided timely follow-up on inquiries made by potential customers.
Developed relationships with key accounts to increase sales volume.
Negotiated prices and set up contracts to finalize sales agreements.
Created promotional materials such as brochures, flyers, catalogs and price lists.
Maintained a current knowledge of market trends and competitive activities in the sales area.
Generated leads from cold-calling prospective clients.
Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
Maintained list of prospects for future marketing efforts.
Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
Conducted regular sales meetings to review performance and develop strategies for achieving goals.
Salesperson (Part-time)
King Vodka
Vaitele fou, Apia
02.2018 - 10.2018
Engaged customers to promote King Vodka products and enhance brand awareness.
Managed inventory levels to ensure product availability and timely restocking.
Assisted in organizing promotional events to increase product visibility and sales.
Bakery Assistant (Part Time)
Brother Sai’s Bakery
Faleula uta, Apia
01.2017 - 09.2017
Prepared dough and batters for various bakery products daily.
Assisted in decorating cakes and pastries for customer orders.
Maintained cleanliness and organization of the bakery workspace.
Education
Associate of Arts - General Arts
National University of Samoa
Magiagi, Apia
01.2018 - 12.2020
Samoa School Leaving Certificate
Lotopa, Apia
School Certificate
Lotopa , Apia
Itu Asau College
Asau, Savaii
Avele College
Vailima, Apia
Skills
Criminal investigation
Community outreach
Report writing
Emergency response
Defensive tactics
Public safety
Evidence collection
Civil disturbance management
Technical communication
Relationship building
Problem solving
Office management
Data entry
Report preparation
Scheduling appointments
Inventory management
Customer relationship management
Event coordination
Conflict resolution
Team collaboration
Communication skills
Time management
Attention to detail
Safety awareness
Technical troubleshooting
Customer relationship management (CRM)
File organization
Payment processing
Patient charting
Visual merchandising
Sales negotiation
Product knowledge
Order processing
Security protocols
Active listening
Critical thinking
Sales pipeline management
Customer care
Brand storytelling
Referral marketing
Reference selling
Display restocking
Complaint handling
Customer engagement
Customer service
Adaptive selling techniques
CRM software proficiency
Sales presentations
Languages
Samoan
First Language
Samoan
Proficient (C2)
C2
English
Advanced (C1)
C1
Certification
SSLC certificate (Faleata College).
Foundation year certificate (NUS).
Certificate of Basic Recruit Course. (Samoa Police)
Certificate of Operational Safety Tactics Training. (Samoa Police)
Certificate of Close Personal Protection Foundation Course. (Samoa Police)
Certificate of Defensive Driving Course. (Samoa Police)
Affiliations
I love to spend time with my family especially my daughter.